Jobs at The Kingsley Bloomfield Hills - a Doubletree by Hilton

• Front Desk Manager (Guest Services)

  Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skills in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.

• Social Sales Manager (Sales & Marketing)

  As the Sales Manager, you will be focused on selling, growing the business and managing accounts to achieve guest satisfaction and revenue goals. This will include but not limited to conducting site visits, performing outside calls, attending trade shows, communicating and coordinating with other departments to ensure guest satisfaction and developing relationships with clients. Other duties include preparing reports, develop and conduct persuasive verbal sales presentations to prospective clients and maintain knowledge of hotel, market, and brand. Market experience is preferred, but it is not required. Hilton experience is a plus, but not required. This position does require previous hotel experience and is eligible for a bonus program based on achieving set goals. If you have the spirit of hospitality, great communication skills and stellar at developing relationships, this may be your opportunity to make an impact and to grow with us.

• Lead Server (Food & Beverage)

  As a Lead Server, you will be responsible for training and mentoring junior servers, which means that you will play a significant role in the development of staff in serving at Zalmans' on Woodward. You must be able to recognize training needs and help junior servers become proficient in their craft. We offer flexibility in a variety of shifts, including days , evenings, and weekends that work for your personal life.

• Night Audit (Guest Services)

  JOB OVERVIEW: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.

• Front Desk Agent (Guest Services)

  Front Desk operations during your assigned shift to a consistently high standard

Apply for these jobs at https://careers.crescenthotels.com/doubletree-by-hilton-bloomfield-hills-detroit/jobs