Are you a guest service champion? Do you have astonishing communication, organization, and follow-up skills? Are you the first one to respond to guests and customers’ questions and concerns with confidence? Are you comfortable overseeing policies and procedures? Are you a mentor to professional peers? Do you love being a part of DC's history and representing a local specialty? Are you a continual learner with a thirst for excellence? Are you looking for a company whose Core Values support growth and development? If you answered "yes", this might be the position for you!
The position will manage the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial and GSS goals.
Perform duties of Bellperson including assisting guests with luggage, performing pick-ups and drop-offs at the airport, assisting guests upon check-in and check-out and assisting with and checking luggage as needed.
As a Sales Coordinator, you will be responsible for supporting the hotel’s sales and events efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales and events activities, managing client communications, and ensuring the smooth execution of sales and events related processes.