April 20, 2024
Hilton Greenville
45 West Orchard Park Drive
Greenville, SC 29615
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and confomfortable stay.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Strong understanding of accounts receivable process from sales contract review, advance deposit tracker on prepaid accounts. Monitor guest ledger, city ledger and advance deposit ledgers for timely processing of payments and billing.
JOB OVERVIEW: Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.
1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
The Banquet Captain oversees banquet functions; maps out all events with banquet staff and helps to develop a proper plan of execution with the Banquet Manager.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to extend arms, scrub, bend, stoop, and stand and walk public areas for extended periods of time. Ability to understand and follow directions, and perform job functions under limited supervision.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
2. Supervise service of guests, being watchful of signals from guests in need of service.
JOB OVERVIEW: Greet and serve the guests according to standards.
JOB OVERVIEW: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.
Solicitation of new accounts; maintains and strengthens relationships with existing accounts.
JOB OVERVIEW: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
Apply for these jobs at https://careers.crescenthotels.com/hilton-greenville/jobs