Jobs at Hilton Phoenix at the Peak

• AM Housekeeping Houseperson (Housekeeping)

  JOB OVERVIEW:  Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain Crescent’s high standards of quality.

• AM/PM - Hostess/Host - Hole in the Wall Restaurant - Hilton Phoenix Resort at the Peak (Engineering/Maintenance)

  Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.       Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. Ability to remember, recite and promote the variety of menu items.  Ability to move throughout a crowded room to seat guests.  Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.  This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.  Ability to establish and maintain effective working relationships with associates, customers and patrons.

• Banquet Sous Chef (Catering/Banquet)

  Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.  Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.  Ability to stand, walk and continuously perform in the Banquet Kitchen. Ability to lift and carry up to 50lbs. Ability to observe and detect signs of emergency situations.  Ability to communicate verbally and in writing.  Ability to establish and maintain effective working relationships with associates, customers and patrons.

• Bartender - Cabana (Bartender/Mixologist)

  Experience – 6 months previous experience providing customer service preferably in a similar setting with a working knowledge of Sprits, Wine, Beer and Food service.

• Bellperson - Hilton Phoenix Resort at the Peak (Engineering/Maintenance)

  Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.  Ability to drive vans, limousines and automobiles. Have an excellent driving record as verified by a Motor Vehicle Report.  Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.   Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs.  Ability to stand, walk and/or sit and continuously perform essential job functions.  Perform tasks requiring bending, stooping, kneeling and/or walking.

• Beverage Server - Slim Picken's (Food & Beverage)

  Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.  Must be able to withstand prolonged periods of standing and/or walking.  Ability to lift at least 30 lbs.

• Busperson - Hole in the Wall Restaurant - Hilton Phoenix Resort at the Peak (Guest Services)

  Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.       Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Knowledge of the appropriate table settings and serviceware.  Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.  Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs

• Director of Front Office- Hilton Phoenix Resort at the Peak (Guest Services)

  This is the top front office position in the hotel. Responsible for front office operations. Includes responsibility for most or all of the following: bell stand, reservations, concierge and PBX. 

• Dishwasher (Chefs/Kitchen)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Dishwasher (Chefs/Kitchen)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Front Desk Agent (Guest Services)

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

• Front Desk Supervisor - Hilton Phoenix Resort at the Peak (Guest Services)

  Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work. Observe performance and encourage improvement.  Monitor lobby traffic to make staffing adjustments accordingly.

• Front Office Manager (Guest Services)

  Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times. Can communicate well with guests.  Knowledge of local area and transportation systems helpful.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.  Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.  Ability to access and accurately input information using a moderately complex computer system.  Ability to stand, walk and continuously perform behind the front desk. Ability to lift and carry baggage up to 50lbs. Ability to observe and detect signs of emergency situations.  Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.  Ability to establish and maintain effective working relationships with associates, customers and patrons.

• General Maintenance (Engineering/Maintenance)

  1.            Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. 

• General Maintenance - 2nd Shift - Hilton Phoenix Resort at the Peak (Engineering/Maintenance)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• General Manager (General Manager)

  The Hilton Phoenix Resort at The Peak is seeking an experienced full-service General Manager to lead a high performing team at this highly successful hotel.

• Groundskeeper (Engineering/Maintenance)

  The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Housekeeping Guest Suite Attendant (Housekeeping)

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

• HVAC Maintenance Engineer (Engineering/Maintenance)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Landscaping Supervisor (Engineering/Maintenance)

  Maintain proper inventory levels of landscape supplies/products, participate in continuing education programs, Check irrigation system; ensure proper function

• Lead Pool Tech (Engineering/Maintenance)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort.

• Mid-Shift/PM - Seasonal Gift Shop Attendant - Hilton Phoenix Resort at the Peak (Engineering/Maintenance)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• PBX: Operator (Guest Services)

  Must have the ability to communicate in English.  Self-starting personality with an even disposition.   Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.  Ability to access and accurately input information using a moderately complex computer system.  Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates.

• PM Busser- Hole in the Wall (Chefs/Kitchen)

  JOB OVERVIEW:  Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction.

• PM Cook - Hilton Phoenix Resort at the Peak (Chefs/Kitchen)

  Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.

• Pool Tech - Hilton Phoenix Resort at the Peak (Engineering/Maintenance)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort.

• Seasonal - Slim Picken's & Trading Post Bartender - Hilton Phoenix Resort at the Peak (Bartender/Mixologist)

  Experience – 6 months previous experience providing customer service preferably in a similar setting with a working knowledge of Sprits, Wine, Beer and Food service.

• Seasonal Gift Shop Attendant - Hilton Phoenix Resort at the Peak (Guest Services)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Seasonal Recreation Attendant River Ranch - Hilton Phoenix Resort at the Peak (Recreation/Entertainment)

  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.  

• Security Officer 2nd Shift- Hilton Phoenix Resort at the Peak (Security)

  As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Server Hole in the Wall (Food & Beverage)

  JOB OVERVIEW:  Greet and serve the guests according to standards.

• Slim Picken's & Trading Post Bartender (Bartender/Mixologist)

  Experience – 6 months previous experience providing customer service preferably in a similar setting with a working knowledge of Sprits, Wine, Beer and Food service.

• Sr. Kitchen Supervisor (Chefs/Kitchen)

  JOB OVERVIEW:  Responsible for the administration of the entire kitchen areas in the absence of the Chef and/or Sr. Sous Chef and support the kitchen staff as needed. Assign, coordinate, and supervise the set-up and food production areas within the kitchen to maximize productivity and ensure food quality, set-up and service are in accordance with standardized recipes and procedures.

Apply for these jobs at careers.crescenthotels.com/hilton-phoenix-at-the-peak/jobs

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