Room Service Server

Hall Arts Hotel
Dallas, TX

Posted November 22, 2019

If you have a passion for hospitality and a sincere love for people, we would love to get to know you better. Apply online and come to 2323 Ross Ave., 1st floor, Dallas, TX 75201 Monday- Friday, between 10am-6pm for an interview.

JOB OVERVIEW:

Responsible for the quick and efficient delivery of orders.  Must also be able to carry and balance heavy trays.

ESSENTIAL JOB FUNCTIONS:

  1. Delivers and serves food and beverages to hotel guest’s room; set up and serve the order in the guest’s room according to specifications and standards.
  2. Complete guest payment transactions as outlined in cash and charge procedures.  Document legibly the guest’s order information on guest checks.
  3. Describe all menu items; methods of preparation and prices as needed.  Work within policy to accommodate guest’s special food requests.
  4. Performs set-up and closing side-work; stock service station, make coffee, etc.  Preset trays as necessary; prepare flatware “roll-ups”.
  5. Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
  6. Promote teamwork and quality service through daily communication and coordination with other departments.  Coordinate VIP deliveries with appropriate departments. 
  7. May answer room service phones and record orders; utilize up-selling techniques to increase sales.
  8. May be required to retrieve trays from guest rooms and hallways within prescribed time period.
  9. May assist with other duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Basic reading, writing and math skills and food service experience with general knowledge of restaurant operations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


Our Hotel

HALL Arts Hotel offers the perfect blend of art and the services and luxuries of an upscale boutique hotel in the heart of the Dallas Arts District. With surrounding views of Pritzker Prize-winning architecture, such as the Winspear Opera House and Wyly Theatre, HALL Arts Hotel provides a unique opportunity to stay in the cultural center of Dallas.

HALL Arts Hotel will be the preeminent luxury hotel in Dallas, with uncompromising class and exceptional elegance.

Hotel features include:

  • Boutique hotel developed by HALL Group, and designed by HKS Inc. and interior design firm Bentel & Bentel.
  • Design goal is to reflect and complement the iconic international architecture of the Dallas Arts District.
  • Hotel will feature contemporary art throughout the common spaces and guest rooms, inspiring visitors and creating a one-of-a-kind experience.

Crescent Hotels and Resorts are proud to be an Equal Opportunity Employer

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