Chief Engineer (E)

Marriott Syracuse Downtown
Syracuse, NY

Posted April 7, 2021

The Chief Engineer is focused:

  • Implement and maintain Engineering Department standards and all other policy and procedures
  • Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structures of the hotel, all mechanical, electrical, HVAC system and any other related equipment
  • Implement and maintain the Preventative Maintenance, Room Care, and Landscape and Grounds program.
  • Hire, Orient, Train, and develop the Department employees and perform reviews and feedback based upon their performance.
  • Coordinate all scheduling, time off requests, and monitor and approve all overtime.
  • Ensure property is clean, orderly, and is a safe environment for guests and associates.
  • Directs and administers complete routine maintenance on public spaces, meeting rooms, outlets, BOH spaces and grounds.
  • Respond in a courteous manner to guest questions, complaints, or requests
  • Ensure that all systems and equipment are functioning properly and efficiently.
  • Coordinate and direct special projects, including, but not limited to: renovations, remodeling, and painting.
  • Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractors bids, budgets and schedules. Follow prescribed safety procedures for personnel and equipment by the company and OSHA.
  • Maintain effective Energy Management and Preventative Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel
  • Monitor the level and quality of services performed by outside contractors in accordance with the agreements, service contracts, warranties, service repairs, etc.
  • Respond to guest issues in a timely, courteous manner and communicate with department heads to advise of maintenance needs and ensure timely response to internal requests.
  • Be aware of Quality Assurance Audits and outline areas of concern with the General Manager and prepare action plans prior to audit for positive scoring.
  • Assist the General Manager with Annual Capital Plan Development.
  • Implement and Maintain the Hazardous Communication Program, Crisis Management, and participate in all Safety Programs of the hotel.
  • Maintain communication with the Housekeeping department.
  • Administer and complete training on all company/brand requirements.
  • Must be able to participate in the hotel’s MOD program.
  • Revenue Improvement, Cost Management/Profitability, Exceeding Guest Expectations, Associate Engagement, and Outstanding Physical Product.
  • Must adhere to all company policies and procedures as well as the Crescent Hotels & Resorts, LLC Employee Handbook.
  • Understand fire exit and extinguisher locations, and follow all hotel safety rules and procedures.
  • Assists others as needed and special projects, as necessary.
  • Must have a positive attitude at all times.
  • Other duties as assigned


  • HVAC Certification Preferred
  • CPR certified Preferred
  • Training in refrigeration, plumbing and electrical


High school or equivalent education required. Bachelor’s degree or related technical school degree preferred. Minimum of 5 years experience in hotel, hospital or building maintenance, including 3 years in a supervisory capacity.


This employee manages the entire engineering and maintenance staff. This employee is responsible for the overall direction, coordination, and evaluation of the facilities of the hotel.  The employee will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


While performing the duties of this job, the employee is regularly required to stand; use hands and fingers to handle or feel; talk or hear; and taste or smell. The employee frequently is required to sit or walk.  The employee is frequently required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Marriott Syracuse Downtown

100 East Onondaga Street

Syracuse, NY 13202

Telephone (315) 474-2424

Our Hotel

Recently awarded the AAA Four Diamond Award, the Marriott Syracuse Downtown was restored to its original 1924 glory in 2016. We invite you to enjoy stunning surroundings both inside and out. Visit a variety of nearby attractions including Armory Square, Syracuse University and The Oncenter. When it's time to dine, enjoy savory breakfast, lunch and dinner at our three on-site restaurants, including an all-new Irish pub. Those in need of a night in can order room service from our Fresh Bites Menu, available 24 hours. Renovated hotel rooms and suites feature a sleek design with the finest quality Stickley furniture, pillow top mattresses and flat-panel TVs. Marble bathrooms complement our modern, pet-friendly accommodations with double vanities and complimentary bath products. With 41,000 square feet of brilliant meeting space including a Conference Center, we can host memorable corporate and social events, complete with professional planning and catering services. 

Crescent Hotels and Resorts are proud to be an Equal Opportunity Employer

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