Barista Cafe Manager

The Westin Tempe
Tempe, AZ

Posted June 10, 2021

REPORTS TO: Food & Beverage Director

ESSENTIAL JOB FUNCTIONS:

Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.

Verbally receives and calls back customer orders in a friendly manner.

Responds proactively to prevent customer service situations.

Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner.

Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.

Answers customer questions regarding coffee blends, preparation, and product freshness.

Weighs, grinds and packs coffee per customers’ orders according to Company guidelines.

Sells and serves baked goods and miscellaneous food items to customers.

Ability to understand and carry out oral and written instructions and request clarification when needed

Physical Requirements

Constant standing/walking

Occasional stooping, kneeling or crawling

Occasional pushing, pulling, lifting or carrying up to 40 lbs

Occasional ascending or descending ladders, stairs, ramps

Constant computer/POS Register and bar equipment usage

Constant receiving detailed information through oral communication

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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The Westin Tempe

Tempe, AZ 85281

Opening Soon!

The multi-million-dollar hotel sits on a +/- .85-acre parcel in the heart of Downtown Tempe. The 18-story, 290-room hotel is planned to feature state-of-the-art guest rooms and corridors, with custom-designed elements and artwork, as well as energy conservation practices. The Westin Tempe hotel will also feature a rooftop pool lounge, the brand’s signature WestinWORKOUT fitness studio, full-service restaurant, and coffee shop. Additionally, more than 14,000 square feet of convention space and meeting rooms will be a magnet for events in the Tempe area. With Westin’s signature wellness initiatives offered for travelers and local residents alike, the hotel is poised to set a new standard for well-being in the region.


Crescent Hotels and Resorts are proud to be an Equal Opportunity Employer

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