Catering Manager

The Westin Tempe
Tempe, AZ

Posted June 10, 2021


  • Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures.  Markets include: Weddings and Social Events
  • Up-sell products and services, closing the best opportunities for the property based on market conditions and property needs
  • Meet and greet clients, conduct property tours, promote facilities and services, and answers client inquiries.
  • Closes sales by collecting client deposit and signed contract
  • Confirm final billing accuracy prior to and then process the final bill
  • Call individual corporate clients by telephone to solicit annual, week day, and weekend business.
  • Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social events and weddings
  • Document clearly and accurately all contract details into property system
  • Assist guest with needs for equipment rentals, AV/technology, decorating, room set ups, etc.
  • Identify operational challenges associated with a group and determine how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions
  • Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery
  • Adhere to all standards, policies, and procedures
  • Perform other duties, responsibilities, and special projects as assigned
  • Sound people and interactive skills.
  • Ability to work independently, self-motivated.
  • Strong multi-tasking and organizational skills.
  • Clear written and verbal communication skills.
  • Experience in wedding planning or other relevant market selling preferred 
  • Exert physical effort in lifting/transporting at least 50 pounds.
  • Push/pull carts and other equipment up to 125 pounds.
  • Endure various physical movements throughout the work areas.
  • Satisfactorily communicate with guests, management and co-workers to their understanding.
  • Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


The Westin Tempe

Tempe, AZ 85281

Opening Soon!

The multi-million-dollar hotel sits on a +/- .85-acre parcel in the heart of Downtown Tempe. The 18-story, 290-room hotel is planned to feature state-of-the-art guest rooms and corridors, with custom-designed elements and artwork, as well as energy conservation practices. The Westin Tempe hotel will also feature a rooftop pool lounge, the brand’s signature WestinWORKOUT fitness studio, full-service restaurant, and coffee shop. Additionally, more than 14,000 square feet of convention space and meeting rooms will be a magnet for events in the Tempe area. With Westin’s signature wellness initiatives offered for travelers and local residents alike, the hotel is poised to set a new standard for well-being in the region.

Crescent Hotels and Resorts are proud to be an Equal Opportunity Employer

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