Market/Gift Shop Supervisor

Horseshoe Bay Resort
Horseshoe Bay, TX

Posted September 8, 2021


Supervises the daily operations of the Hotel Market / Gift Shop which includes retail items, coffee shop, and fresh/packaged food items such as pastries and sandwiches.  Assist with ensuring all items are stocked and rotated properly. Responsible for creating 5 star retail experience to include customer-focus, cleanliness and overall presentation of the outlet, and taking note of new or additional items that are requested and that may have potential of increasing sales and profit for the outlet. The Market Supervisor will also assist with keeping department Associates updated on resort activities and amenities, as well as community-related offerings and activities and encourage the team to be a resource for inquiring guests.


  • Assist with hiring, training, and coaching department associates fairly and professionally.
  • Ensure all Associates provide a friendly and professional experience for customers.
  • Assist with development of employee schedules each week.
  • Assist with reports and timekeeping.
  • Assist with period-end inventory.
  • Assist with purchasing and inventory.
  • Ensure all Associates properly welcome and greet guests.
  • Conduct self in a professional manner with the awareness that all actions and communications are within guest view.
  • Collect and process forms of payment.


  • Minimum age requirement – 18+
  • Food Handlers certificate.
  • Encourage OSHA Hazard Communication Standard training and certification.


  • Previous F&B or retail experience preferred.
  • Previous supervisory experience preferred.
  • Previous purchasing experience preferred.
  • Requires problem solving abilities.
  • Requires excellent oral and written communications skills; basic math skills.
  • Proficient with Microsoft Office, email, and general office equipment including scanning, filing, faxing.
  • Comprehend reading materials, speak, read and write English.
  • Must have neat and pleasant overall appearance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Horseshoe Bay Resort

200 Hi Circle North

Horseshoe Bay, TX 78657

Telephone (830) 598-2511

Current Openings At This Location

Our Resort

Resting along the shores of Lake LBJ, Horseshoe Bay Resort's upscale, lifestyle vacation destination, puts you just a short drive from Austin and San Antonio. The picture-perfect Texas Hill Country scenery inspires you to unwind in modern rooms, suites and villas, many with views of the lake. Taste creative local cuisine at our restaurants, play a round on three championship golf courses and enjoy fun family activities, from boating to tennis. Say "I do" with a romantic lakeside wedding, indulge with a day at our resort spa, or host an intimate celebration in one of our scenic outdoor venues. 

Crescent Hotels and Resorts are proud to be an Equal Opportunity Employer

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