Posted July 22, 2021
Just 30 minutes from downtown Dallas, Delta Hotels Dallas Allen intuitively meets the needs of frequent travelers. Our hotel offers a sophisticated interpretation of the Texas urban landscape reflecting the energy of booming North Dallas, blending rustic design materials with curated art and the latest technology. We are looking for a Room Service Server to join our team. This individual will be responsible for setting up, delivering and retrieving all food and beverage orders to guests’ rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.
ESSENTIAL JOB FUNCTIONS:
Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
Set up and deliver all VIP amenities.
Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
Complete all shift side-work as outlined in the hotel’s operating policies and procedures.
Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
Perform all cash handling responsibilities in accordance with company policies and procedures.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule. Ability to transport large trays weighing up to 30lbs.
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
777 Watters Creek Boulevard
Allen, TX 75013
Telephone (469) 675-0800
Just 30 minutes from downtown Dallas, Delta Hotels Dallas Allen intuitively meets the needs of frequent travelers. Our hotel offers a sophisticated interpretation of the Texas urban landscape reflecting the energy of booming North Dallas, blending rustic design materials with curated art and the latest technology. Our guest rooms and suites feature thoughtful accommodations, including lush linens, productive workspaces, free bottled water and high-speed Wi-Fi. Our culinary offerings deliver a true Texas dining experience—with a few delightful surprises thrown in. A remarkable 79,000 square feet of meeting and convention space accommodate gatherings of any size, from an intimate gathering to a conference of 1,000. Enjoy inventive cuisine, ample parking, a fitness center, an expansive patio and pool, plus high-end shopping and dining across the street. Relish in luxury at Delta Hotels Dallas Allen.
Crescent Hotels and Resorts are proud to be an Equal Opportunity Employer
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