Guest Room Attendant

Matrix Hotel
Edmonton, AB, Canada

Posted September 18, 2021

Matrix Hotel is looking for an exciting & enthusiastic addition to our housekeeping team!

The Guest Room Attendant is a front line professional that welcomes guests by maintaining the highest level of cleanliness in the guest rooms and public areas. The Guest Room Attendant will represent the hotel through excellence in service and cleanliness.

ESSENTIAL JOB FUNCTIONS:

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
  • Adhere to cleaning procedures and instructions for use of cleaning agents.
  • Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.   
  • Push and pull vacuum throughout entire room and empty trash and recyclables.
  • Replenish amenities, linens, and supplies in guest room.
  • Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
  • Ensure all corridors, storage closets and public areas in the section are clean and maintained.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

MINIMUM QUALIFICATIONS:

  • Minimum 1 year previous housekeeping experience.
  • Possess physical stamina and be able to manage time well.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment.
  • Ability to extend arms, scrub, bend, stoop, and stand and walk public areas for extended periods of time.
  • Ability to work well in a team environment and independently.
  • Must have the ability to communicate in English.
  • Must be able to work varied shift work, including weekends and holidays.
  • Security clearance required upon offer of employment.
    • Highly organized, results oriented and ability to work in a multi-functional team environment.
    • Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.
    • Provincial legislation requires employees to work safely and cooperate with their employer by following the health and safety rules for the job.

ADDITIONAL QUALIFICATIONS:

  • Security clearance required upon offer of employment.
  • Possess sensational customer service philosophy and a self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.


Matrix Hotel

10640 100 Avenue

Edmonton, AB T5J 3N8

Canada

Telephone (780) 429-2861

Our Hotel

Matrix Hotel provides a distinctive hospitality experience to travelers who appreciate great design in the heart of the city. The hotel is centrally located downtown between the business and government districts for the convenience of the corporate traveler. After the work day or for the leisure traveler, the Edmonton river valley is a short stroll away as are the many shops, restaurants, cafés, arts and theatre venues.

Matrix Hotel is naturally inspired, and was designed to be an environment where positive experiences are developed. The modern décor blends clean minimalist lines with sleek and textural natural stone and wood for a stunning and soothing atmosphere. Interesting objet d’arts and paintings punctuate warm hues of silver, pewter and platinum throughout the hotel’s public spaces.

Matrix Hotel offers an unparalleled downtown Edmonton hotel experience.


Crescent Hotels and Resorts are proud to be an Equal Opportunity Employer

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