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Front Desk Agent / Gallery Host

Crescent Hotels & Resorts, Operations

Hyatt Place New York/Midtown-South

52 West 36th Street

New York, NY 10018

Telephone (212) 239-9100

Hyatt Place New York/Midtown-South

185 Room Hotel

Our Hotel

Hyatt Place New York / Midtown South is the perfect place to stay while travelers experience the greatest city in the world. Whether our guests are here to see attractions such as Bryant Park or the Empire State Building, they're just a short way from the best the Big Apple has to offer.

Guests can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. We offer a caffeine fix in the AM and cocktails at the bar in the PM.

  • 24/7 Gym with Life Fitness® machines
  • Grab 'n Go case offers new sandwiches & greens and bottled beverages for moments on the run
  • 24/7 business center with computer access and remote printing
  • Breakfast
  • Bar
  • All-day dining from our 24/7 Gallery Menu and 24/7 Gallery Market

Front Desk Agent / Gallery Host

Hyatt Place New York/Midtown-South

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The Front Desk Agent/Gallery Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. 

Responsibilities include, but are not limited to, the following: 

• Assists guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc.

• Coordinates all guest requests, informs guests of hotel services, features, and room amenities.

• Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.  Uses suggestive selling techniques.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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