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Spv - Housekeeping BU (N)

Crescent Hotels & Resorts, Operations

Crowne Plaza Englewood

401 S. Van Brunt Street

Englewood, NJ 07631-4610

Telephone (201) 871-2020

Crowne Plaza Englewood

194 Room Hotel

Our Hotel

We’re located near companies Unilever, Staples, LG Electronics and CNBC, and just minutes away from Columbia Presbyterian and Englewood hospitals. For the finest business hotel New Jersey has to offer, choose Crowne Plaza.Our newly Renovated Crowne Plaza Englewood offers easy access to popular area attractions and LaGuardia, Newark, Kennedy and Teterboro airports. Our hotel in Englewood, New Jersey, has every amenity a guest would need for a seamless business or leisure trip, from free Wi-Fi to a complimentary shuttle. If visitors are looking for the best event space in northern New Jersey, we provide nearly 5,000 square feet of flexible function space perfect for gatherings of up to 275.


Spv - Housekeeping BU (N)

Crowne Plaza Englewood

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WHAT WILL YOU BE DOING

Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.

Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

 Respond to guest requests, concerns and problems to ensure guest satisfaction.

Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.

Comply with attendance rules and be available to work on a regular basis.

 Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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