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Floor Houseperson

Crescent Hotels & Resorts, Operations

The Westin San Jose

302 South Market Street

San Jose, CA 95113

Telephone (408) 295-2000

The Westin San Jose

171 Room Hotel

Our Hotel

The newly renovated Westin San Jose is in the historic Sainte Claire hotel building. Our downtown hotel is near the convention center, San Jose State University, the city's most popular shops, restaurants and attractions. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring and sophisticated, our guest rooms and suites reflect our desire to address every need. Guests can connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly® Bed and renew with the Heavenly® Bath.


Floor Houseperson

The Westin San Jose

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Work in Housekeeping Department as Houseperson cleaning public areas, etc.

Flexible schedule AM (mornings) and PM ( afternoons and evenings) - no overnight shift.

Title: Houseperson

Job Summary:

Maintain a commitment to continually enhance a unique, exciting atmosphere and guest experience; consistently provide friendly service, and consistently provide the highest quality product and value to every customer on every occasion.

Essential Functions:

Deliver linen to housekeepers throughout the day as needed

Keep housekeeper’s trash and linen emptied at all times

Collect dirty glasses and cups frequently

Work in a safe manner

Pick up clean glasses and cups; deliver to each floors closet

Remove dirty glasses and cups form each cart, linen room, hallways, and vending areas

Delivered guest request within 10 minute time frame

Remove cots and cribs, miscellaneous items from the hallway

Clean guest laundry twice a day

Empty vacuum cleaners issued as needed

Clean landing areas and stair

Clean vending areas and vending machines daily; mop all floors

Vacuum hallways and corridors

Spot clean windows and corridor walls

Clean elevator tracks on outside of elevators; polish brass plates

Complete all special assignments

Turn in keys at end of shift

Help storage monthly supply

Language skills:

Have the ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSA’s), safety awareness information (MSDS), operation and maintenance instructions, and procedure manuals. Ability to keep logs and to speak effectively to customers and associates.

The Hotel functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business demands. In addition, it is understood that business and weather determines the amount of hours that are worked and that some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The associate is frequently required to reach with hands and arms. The associate is occasionally required to climb or balance, stoop, kneel, crouch, or crawl.

The associate must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are the responsibilities of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the associate regularly works near moving mechanical parts, in outside weather conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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