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PM Server-250

Crescent Hotels & Resorts, Operations

Hilton Garden Inn Stony Brook

1 Circle Road

Stony Brook, NY 11794

Telephone (631) 941-2980

Hilton Garden Inn Stony Brook

135 Room Hotel

At A Glance

The Hilton Garden Inn Stony Brook hotel is located on the campus of Stony Brook University, just across from the Stony Brook University Hospital. Enjoy easy access to the university campus, hospital, nearby shopping and more. We're just 12 miles from McArthur Airport and 60 miles from NYC. Explore Long Island from the LIRR Stony Brook Station campus or take the free hotel shuttle to nearby attractions.

Unwind in a spacious guest room and enjoy free WiFi. The Garden Grille & Bar is open daily for breakfast and dinner and weekdays for lunch. Grab a snack from the hotel's 24-hour Pavilion Pantry® or order an evening meal from room service. The Pavilion Lounge offers the perfect spot to unwind after a busy day.

Work out in the complimentary fitness center or swim in the pool. Our hotel offers flexible banquet space, ideal for seminars, presentations, family reunions, Bar and Bat Mitzvahs, Sweet Sixteens and receptions for 10 to 350 people.


PM Server-250

Hilton Garden Inn Stony Brook

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JOB OVERVIEW:  Greet and serve the guests according to standards.

ESSENTIAL JOB FUNCTIONS:

1.            Take and serve guest orders promptly and according to service manual.

2.            Do all necessary set-up sidework as assigned.

3.            Answer any guest questions about the menu.

4.            Operate the electronic cash register/P.O.S. system (where applicable).

5.            Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

6.            Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES: 

Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.  Can communicate well with guests.  Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.  Must be able to withstand prolonged periods of standing and/or walking.  Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:  

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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