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Market/Gift Shop Supervisor

Crescent Hotels & Resorts, Operations

Horseshoe Bay Resort

200 Hi Circle North

Horseshoe Bay, TX 78657

Telephone (830) 598-2511

Horseshoe Bay Resort

400 Room Resort

Texas Hill Country Careers - Join The Team At Horseshoe Bay Resort

Explore exciting career opportunities with opportunity for upward mobility, generous benefits packages, and employee housing opportunities.

Horseshoe Bay Resort is currently hiring in various departments across the resort including Agriculture, Golf, Food & Beverage, Housekeeping, Marketing & Sales, and more! Begin your career at our exceptional, AAA-four diamond golf resort on the shores of Lake LBJ with diverse amenities and luxurious accommodations located in the highly desirable Texas Hill Country. 


Current Job Openings

Market/Gift Shop Supervisor

Horseshoe Bay Resort

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Join our F&B team at Horseshoe Bay Resort!

JOB SUMMARY:

Supervises the daily operations of the Hotel Market / Gift Shop which includes retail items, coffee shop, and fresh/packaged food items such as pastries and sandwiches.  Assist with ensuring all items are stocked and rotated properly. Responsible for creating 5 star retail experience to include customer-focus, cleanliness and overall presentation of the outlet, and taking note of new or additional items that are requested and that may have potential of increasing sales and profit for the outlet. The Market Supervisor will also assist with keeping department Associates updated on resort activities and amenities, as well as community-related offerings and activities and encourage the team to be a resource for inquiring guests.

ESSENTIAL JOB FUNCTIONS:

  • Assist with hiring, training, and coaching department associates fairly and professionally.
  • Ensure all Associates provide a friendly and professional experience for customers.
  • Assist with development of employee schedules each week.
  • Assist with reports and timekeeping.
  • Assist with period-end inventory.
  • Assist with purchasing and inventory.
  • Ensure all Associates properly welcome and greet guests.
  • Conduct self in a professional manner with the awareness that all actions and communications are within guest view.
  • Collect and process forms of payment.

MINIMUM QUALIFICATIONS:

  • Minimum age requirement – 18+
  • Food Handlers certificate.
  • Encourage OSHA Hazard Communication Standard training and certification.

ADDITIONAL QUALIFICATIONS:

  • Previous F&B or retail experience preferred.
  • Previous supervisory experience preferred.
  • Previous purchasing experience preferred.
  • Requires problem solving abilities.
  • Requires excellent oral and written communications skills; basic math skills.
  • Proficient with Microsoft Office, email, and general office equipment including scanning, filing, faxing.
  • Comprehend reading materials, speak, read and write English.
  • Must have neat and pleasant overall appearance.

Physical & Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must have the physical strength, stamina and agility to perform the assigned duties.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Follow all company and safety and security policies and procedures.
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Report maintenance needs, accidents, injuries and unsafe work conditions to manager.
  • Requires problem solving abilities.
  • Maintain a clean, safe and environmentally responsible work environment.
  • Must be able to interact with co-workers and have a sense of TEAM.

* $2000 Hiring Bonus will be paid to hourly, non-management new hires who accept an offer of employment by May 31, 2022. The first $1000 will be paid when the associate reaches 90 days employment. The remaining $1000 will be paid when the associate reaches 180 days employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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