JOB SUMMARY:

Do you want to play games all day in the beautiful Texas Hill Country at Horseshoe Bay Resort?

Activities Supervisor to assist with overseeing  Kids’ Club and Whitewater Putting staff to ensure that they are adhering to all resort and hotel policies, procedures, regulations and standards while striving towards total member/guest satisfaction. To ensure that Activities staff are working in a professional manner at all times.

Will perform Activities Attendant responsibilities and duties when assigned. Supports  the Activities Manager by assisting with staffing coordination, program details, and training of Activities and Putting Center staff.

ESSENTIAL JOB FUNCTIONS:

• Responsible for assisting the Activities Manager to ensure the efficient and professional running of the Whitewater Putting, Activities, and Kids’ Club programs.
• Handle resort members/guests problems, complaints immediately by consulting with Activities/Kids’ Club/Whitewater Manager.
• Be highly familiar and adhere to all Horseshoe Bay Resort policies, procedures and standards.
• Create a productive and positive atmosphere at all times; have a good relationship with all associates and all departments.
• Ensure all associates are very familiar with all aspects and areas of the Resort. Activities program attendants are considered outside concierge’s.
• Ensure Kids’ Club, Activities, Live Oak Lawn, Paseo Pool activity areas are always clean, neat, organized and stocked properly with all necessary supplies.
• Assist with planning department meetings daily, weekly & monthly.
• Ensure associates are aware of daily duties and responsibilities; train new Associates. Assist all associates with questions, problems which might occur.
• Ensure that all supplies for Activities, Whitewater Putting, and Kids’ Club programs are well maintained and notify Manager when running low.

MINIMUM QUALIFICATIONS:

• Minimum age requirement – 18+
• High school diploma or equivalent.
• Computer skills to include email, web browsers, and Microsoft Office suite.

ADDITIONAL QUALIFICATIONS:

• Previous experience working with childcare or activities programs preferred.
• CPR and/or childcare certifications preferred.
• Report to work on time with proper uniform, including name tag.
• Personal appearance must comply with the standards of Horseshoe Bay Resort and Crescent.
• Have knowledge about events, promotions, etc.
• Develop knowledge about frequent resort members and/or resort guests.
• Be familiar with cultural differences in order to meet all different customer needs. Be knowledgeable about etiquette and protocols pertaining to a diverse guest population.

* $2000 Hiring Bonus will be paid to hourly, non-management new hires who accept an offer of employment by May 31, 2022. The first $1000 will be paid when the associate reaches 90 days employment. The remaining $1000 will be paid when the associate reaches 180 days employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)