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Front Office Manager at Hutchinson Island Marriott Resort

Crescent Hotels & Resorts, Operations

Marriott Hutchinson Island Beach Resort & Marina

555 NE Ocean Boulevard

Stuart, FL 34996

Telephone (772) 225-3700

Marriott Hutchinson Island Beach Resort & Marina

275 Room Resort

Immerse yourself in the Florida lifestyle at Hutchinson Island Marriott Beach Resort & Marina. Beautifully situated on 200 acres by the Atlantic Ocean and the Intracoastal Waterway, our relaxing hotel is the perfect choice for family vacations, corporate retreats, weddings and social gatherings. Relax in our elegant resort accommodations, whether near the pool at our main hotel or close to the beach in Sandpiper Tower. Each hotel room features upscale amenities and a private balcony or patio with views over Hutchinson Island. Enjoy the full range of activities at our island resort, including beach and water sports, an 18-hole golf course, a 77-slip private marina, 13 tennis courts, fitness center and outdoor pools, as well as special daily events for kids and adults. Savor delicious all-day dining at Baha Grille, enjoy lunch poolside or by the beach or sip cocktails around the firepits in the evening. No matter what brings you to our hotel, we look forward to making your stay in Stuart exceptional.


Front Office Manager at Hutchinson Island Marriott Resort

Marriott Hutchinson Island Beach Resort & Marina

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Hutchinson Island Marriott Offers: Competitive Pay, Benefits, 401k and Marriott Explore Travel Discounts Front Office Manager 

We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.

You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate will have previous customer service and office management experience.  Previous Marriott experience preferred.

Front Office Manager Responsibilities:
  • Supporting, training, and supervising front office staff.
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other HR-related tasks.
  • Maintaining an orderly appearance throughout the reception area.
  • Monitoring stock and ordering office supplies, including stationery and information leaflets.
  • Preparing monthly management reports on customer feedback, bookings, and cancellations.
  • Managing the departmental budget.
  • Updating files and records.
  • Enforcing all cash-handling, checking, and credit procedures.
Front Office Manager Requirements:
  • High school diploma or an associate's degree.
  • Client services or management experience.
  • Great interpersonal and communication skills.
  • Excellent problem-solving skills.
  • Basic accounting skills.
  • The ability to remain positive and focused in a fast-paced environment.
  • Good time management skills.
  • Great computer skills and the ability to learn new skills quickly.
  • A professional appearance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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