Horseshoe Bay Resort, a 4-Diamond luxury lake and golf resort outside of Austin in the Texas Hill Country, is looking for a dynamic and engaging F&B Restaurant Manager to lead the charge! Responsible for managing the daily operations of a demanding and spacious dining complex. You must take pride and ownership of the quality of service provided.

Definition:

Responsible for managing the daily opportunities required by strong leadership and the day-to-day operation of hotel outlets.  This position is also ultimately responsible for the quality of service provided.

General Duties:

• Supports and manages the hotel outlets while working closely with the Director of Food & Beverage and other hotel departments.
• Responsible for short and long term planning of all outlets, including the Restaurant and Lounge.
• Ensure effective hiring, training, development, promotion and continuous reinforcement.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Full understanding of Associate engagement.
• Develop and implement creative strategies for revenue enhancement and cost containment.
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.
• Proactively plan, coordinate and manage special events and holiday functions
• Ability to take the initiative to run the outlets as a free standing entity.

Required Certifications:

• Minimum age requirement – 18+ (21+ if driving licensed Resort vehicle)
• Food Handler’s Certificate
• TABC Certificate
• Tips Trained Required
• Valid driver’s license and ability to meet the requirements of driver insurability as established by the insurance carrier required.
• College degree in a hospitality related industry, valued.
• High school diploma or equivalent, required.
• Must have two years of experience in the food and beverage industry and one year supervisory experience.
• Previous banquets and events planning and execution experience; resort experience preferred.
• Knowledge of different types of food and beverage production.
• Knowledge of different types of wine and spirits and their service.
• Strong computer skills, including Microsoft Office Suite required.
• Knowledge of various software programs, valued. Knowledge of Agilysys POS system preferred.
• Operate 10-key calculator by touch.
• Ordering experience.
• Encourage OSHA Hazard Communication Standard training and certification.

Employment Standards:

• Supervisory, leadership, management and coaching skills.
• Requires flexibility of schedule, creativity, social and interpersonal skills, decision making ability, initiative and sense of urgency. These skills are required in order to address the daily items or issues which occur on a daily basis within the resort.
• Strong management, organizational and follow-up skills.
• Requires a high degree of problem solving abilities.
• Requires excellent oral and written communications skills.
• Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team.
• Ability to schedule employees.
• Ability to inventory and set up production areas.
• Detail oriented and self-motivated.
• Maintain a clean, safe and environmentally responsible work environment.
• Must have a high regard for personal appearance and hygiene. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.

Physical & Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must have the physical strength, stamina and agility to perform the assigned duties.
• Able to bend stoop, reach and stretch repetitively.
• Must have normal vision with corrective lens.
• Sit for extended periods of time.
• Stand for extended periods of time.
• Walk as a daily routine, and maneuver up and down stairs several times during a typical shift.
• Work indoors and outdoors in the elements.
• Communicate effectively with general public.
• Able to distinguish odors.
• Must be free of infectious or communicable diseases transmitted by food handling
• Follow all company and safety and security policies and procedures.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Report maintenance needs, accidents, injuries and unsafe work conditions to manager.
• Requires problem solving abilities.
• Maintain a clean, safe and environmentally responsible work environment.
• Must be able to interact with co-workers and have a sense of TEAM.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)