JOB SUMMARY:

Marina Dockhand is mainly responsible for the marina ship store rentals, day/gas dock and slips, jet dock, yacht club dock, watercraft valet service, safely idle-speed driving of watercraft in dock areas, assisting hut personnel and cleaning and maintaining water sport equipment, docks and slips; plus any other duties assigned by the Fleet Manager or Marina Manager. Dockhands are to greet, assist members/guests while maintaining a friendly disposition and accommodate and facilitate a high Horseshoe Bay Resort standard to maximize water craft rentals and retail sales while creating and accommodating the guests’ lake experience. 

ESSENTIAL JOB FUNCTIONS:

• Greet and assist members and guests
• Manage open and/or close procedures on a daily basis
• Maintain cleanliness and organization of all rental fleet, docks and slips
• Assist members with gas, may valet boat/watercraft to and from docks, but not on open water
• Maintain professional composure in high stress environment
• Assist hut personnel with wave runner duties including but not limited to wave runner launch and return, and gas and oil checks

MINIMUM QUALIFICATIONS:

• Must have current Boater’s Safety Certification
• Minimum age requirement - 16yrs
• Must have current Driver’s License and satisfactory motor vehicle report for insurance purposes
• Customer service experience required
• Computer literate and proficient in Word, Excel, related inventory software

ADDITIONAL QUALIFICATIONS:

• Team oriented
• Basic math and reasoning skills
• Excellent telephone etiquette and interpersonal skills required
• Service oriented - able to accommodate and anticipate guests needs
• Enjoy working with people and possess a friendly and outgoing personality
• Solution oriented
• Exceptional communication, organizational skills and detail oriented
• Flexible and accommodating attitude
• Maintain a positive attitude and contribute toward a quality work environment
• Comply and adhere to all Horseshoe Bay Resort and marina policies and standard operating procedures (SOP’s)
• Maintain a professional image with the proper uniform standard and maintaining personal hygiene

* $2000 Hiring Bonus will be paid to hourly, non-management new hires who accept an offer of employment by May 31, 2022. The first $1000 will be paid when the associate reaches 90 days employment. The remaining $1000 will be paid when the associate reaches 180 days employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)