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Guest Room Attendant

Crescent Hotels & Resorts, Operations

Mayfair House Hotel & Garden

3000 Florida Avenue

Miami, FL 33133

Telephone (305) 441-0000

Guest Room Attendant

Mayfair House Hotel & Garden

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WHY JOIN US:

Come work for a dynamic team at the newly renovated Mayfair House Hotel and Garden. This glamorous Gaudi-inspired hotel is nestled into the bohemian Coconut Grove enclave.

We are looking for a highly motivated and energetic Guest Room Attendant who has a passion for service. Enthusiastic employees can help take positive guest experiences to the next level. You’ll be working in an environment that fosters curiosity, collaboration and connection.

Summary:  Cleans and services guest rooms as assigned. Keeps all areas free of safety hazards and performs all duties in a safe and efficient manner.

Essential Duties and Responsibilities:  Include the following: (Other duties may be assigned.)

  • Receives work assignment from the dispatcher. Signs out room keys from security.
  • Checks cart for correct supplies.
  • Cleans guest rooms according to prescribed procedures in the following order: early service requests, VIP’s, check out rooms and occupied rooms.
  • Reports any discrepancies in room status to floor supervisor.
  • Turns in Lost and Found Items following the standard procedure.
  • Reports to the floor supervisor any room that was not done.
  • Reports to floor supervisor any repairs or maintenance work that may be needed in the guest rooms.
  • Completes special daily work assignments.
  • Assists house person in turning mattresses if necessary.
  • Does P.M. room check if necessary.
  • Fills out assignment sheet as each room is completed.
  • Performs other duties assigned by supervisor, Executive Housekeeper, or Manager on Duty.

Education and/or Experience: High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience

BENEFITS:

• Health insurance • Dental insurance • Vision insurance • Life insurance • 401(k) • Paid time off (Personal days/ Vacation) • Room Discounts • Free Employee Meal (one per Shift) • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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