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Senior Sales Manager - Group & Business Travel (Pre-Opening)

Crescent Hotels & Resorts, Operations

Mayfair House Hotel & Garden

3000 Florida Avenue

Miami, FL 33133

Telephone (305) 441-0000

Senior Sales Manager - Group & Business Travel (Pre-Opening)

Mayfair House Hotel & Garden

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Come work for a dynamic team at the newly renovated Mayfair House Hotel and Garden. This glamorous Gaudi-inspired hotel is nestled into the bohemian Coconut Grove enclave.

We are looking for a highly motivated and energetic individual who has a passion for service. Enthusiastic employees can help take positive guest experiences to the next level. You’ll be working in an environment that fosters curiosity, collaboration and connection.


Looking for a highly energetic senior sales individual that will have the opportunity to be part of a multi-million-dollar transformation and repositioning into the luxury lifestyle hotel.  Applicants must possess at least 4 years of Hotel Sales and Service experience with clients that match our strategies and future targets in the luxury space.

Execute solid business development strategies, target new group & catering, business travel markets to include but not limited to trending vertical luxury buyers, i.e. This position with not only manage accounts to achieve all stakeholder’s revenue goals but will prospect on a consistent basis to new client engagement and new business development to ensure all revenue goals are achieved.

REPORTS TO: Director of Sales & Marketing 


  1. Experience among luxury hospitality repositioning projects is preferred
  2. Skilled in the creation and deployment of complex luxury hotel launch plans. Lifestyle, luxury, or global brand experience
  3. Prepares Sales Reports and contribute into annual Sales & Marketing Plan
  4. Create effective Sales Programs that will increase awareness and positive perception of the Hotel, its activities, culinary services, and personnel
  5. Knowledge of travel industry, current market trends and economic factors
  6. Assist and lead along with the Director of Sales & Marketing in preparation of the sales plans, programs, and annual budget
  7. Develop rates, group sales deployment strategies through review of competitive data, demand analysis and mix management
  8. Ability to review STR reports and budgets and act upon data discovered
  9. Knowledge of the local airport comp set market, knowledge of Delphi FDC and Hotelligence.
  10. Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations
  11. Develop awareness and reputation of the hotel and the brand in the local community
  12. Manage all group and business travel sales activities to maximize revenue for the hotel
  13. Ability to access, understand and accurately input information using a moderately complex computer system.
  14. Perform other duties as assigned
  15. Ability to stand and move throughout the hotel property and continuously perform essential job functions


Must have the ability to communicate in English. Self-starting personality with an even disposition. Must always maintain a professional appearance and manner. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order tosolicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections

BENEFITS: (Crescent Hotels & Resorts)

• Health insurance • Dental insurance • Vision insurance • Life insurance • 401(k) • Paid time off (Personal days/ Vacation) • Room Discounts • Free Employee Meal (one per Shift) • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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