Front Desk Agent
200 Hi Circle North
Horseshoe Bay, TX 78657
Telephone (830) 598-2511
Website www.hsbresort.com
Managed by Crescent Hotels & Resorts
Horseshoe Bay Resort
400 Room Resort
Texas Hill Country Careers - Join The Team At Horseshoe Bay Resort
Explore exciting career opportunities with opportunity for upward mobility, generous benefits packages, and employee housing opportunities.
Horseshoe Bay Resort is currently hiring in various departments across the resort including Agriculture, Golf, Food & Beverage, Housekeeping, Marketing & Sales, and more! Begin your career at our exceptional, AAA-four diamond golf resort on the shores of Lake LBJ with diverse amenities and luxurious accommodations located in the highly desirable Texas Hill Country.
Current Job Openings
- 1st Assistant Golf Professional
- Accounts Receivable - Payroll
- Activities and Whitewater Attendant
- Airport Concierge
- Airport Facility Maintenance Technician
- Airport Lineperson
- Application Tech. - Agronomy
- Assistant Aviculturist
- Assistant Director of Conference Services
- Assistant Golf Professional
- Assistant Restaurant Manager
- Attendant - Golf Range
- Attendant and Barista - Market Shop
- Audio Visual Technician
- Aviculturalist
- Banquet Bartender
- Banquet Houseperson
- Banquet Server
- Busperson / DRA - Various Resort Outlets
- Cleaner - Cap Rock Clubhouse (Nights)
- Conference Services Manager
- Culinary Internships
- Director of Engineering
- Director of Food and Beverage - Waters Complex
- Director of Marina
- Director of Pickleball
- Director of Risk Management
- Director of Spa and Fitness
- Director of Training
- Dishwasher / Steward
- Equipment Operator
- Facilities Maintenance Engineer (Overnight)
- Falls Lodge Facilities Maintenance Technician
- Floor Houseperson
- Food & Beverage Manager
- Front Desk Agent
- Golf Course Equipment Mechanic
- Golf Intern 2023
- Golf Lead Member Services Attendant
- Golf Member Services Attendant - Summit Rock
- Golf Member Services Attendant - Various Resort Golf Courses
- Golf Member Services Attendant - Various Resort Golf Courses
- Golf Outside Operations Supervisor
- Golf Starter / Ranger - Various Resort Golf Courses
- Greenskeeper
- Grill Staff / Server / Bartender
- Groundskeeper
- Groundskeeping Assistant Manager
- Group Sales Administrative Assistant
- Guest Room Attendant
- Host / Hostess - Various Resort Outlets
- Housekeeping Supervisor - PM Shift
- Human Resources Intern 2023
- Irrigation Technician Agronomy
- Laundry Attendant
- Line Cook - Various Outlets
- Lobby / Public Attendant - Overnight
- Maintenance - Tennis Department
- Managing Director
- Marketing Coordinator
- Night Audit
- Night Audit
- Outlet Attendant / Beverage Cart / Server
- Pastry Cook
- Pastry Internships
- Personal Trainer / Fitness Instructor
- Receiving Clerk
- Rental Property Attendant
- Resort Director of Food & Beverage
- Resort Manager
- Restaurant Server
- Restaurant Supervisor - Cap Rock Clubhouse
- Restaurant Supervisor - J's Restaurant
- Restaurant Supervisor - Slick Rock Grill
- Retail Assistant
- Revenue Manager
- Shuttle Driver
- Shuttle Driver (Morning Shift)
- Sous Chef
- Spa Front Desk - Concierge
- Spa Hair Stylist
- Spa Housekeeper
- Spa Massage Therapist
- Stewarding Supervisor
- Tennis Shop Attendant
- Valet / Driver
Front Desk Agent
Horseshoe Bay Resort
Description
We are looking for a hospitality professional to join our Front Desk team!

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by adhering to guidelines and procedures.
ESSENTIAL JOB FUNCTIONS:
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MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Must be able to speak, read and write English.
- Previous customer service experience; preferably hotel or resort experience.
- Pleasant demeanor, ability to deal with the public, sense of priority, self-starter.
- Good logic, maturity, typing, and computer skills.

ADDITIONAL QUALIFICATIONS:
- Must be able to deal with the public in a professional and courteous manner, to include conflict situations.
- Have good knowledge about the area and the environment.
- Must be able to interact with co-workers and have a sense of TEAM.
- Current valid Driver's License and satisfactory motor vehicle report.
BENEFITS FOR FULL-TIME ASSOCIATES:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)