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Restaurant Manager

Crescent Hotels & Resorts, Operations

The Bethesdan Hotel, Tapestry Collection by Hilton

8120 Wisconsin Ave.

Bethesda, MD 20814-3624

Telephone (301) 652-2000

The Bethesdan Hotel, Tapestry Collection by Hilton

270 Room Hotel

Minutes from Medical Center Metro station

We’re a mile from Walter Reed National Military Medical Center, and Medical Center Metro station is a 13-minute walk – or take our free shuttle. Enjoy the views from our seasonal rooftop pool.


Restaurant Manager

The Bethesdan Hotel, Tapestry Collection by Hilton

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The Bethesdan Hotel, Tapestry Collection by Hilton features 270 guest rooms, 15,000 sq. feet of meeting space, restaurant and bar. Centrally located in Bethesda, Maryland, the Bethesdan Hotel is part of a vibrant and welcoming community surrounded by charming neighborhoods, business innovators, walkable shops and great places to eat and drink. The hotel is minutes away from the National Institutes of Health and Walter Reed National Military Medical Center. Conveniently walking distance from the Bethesda Metro station, the Bethesdan Hotel is a train ride or short drive from Washington, DC.

The Bethesdan Hotel is currently looking for a Restaurant Manager to join the Bethesdan team. The Restaurant Manager is responsible for the operation of the restaurant, bar, grab&go and rooftop pool. The ideal candidate has a passion for all things Food and Beverage related and can inspire and champion memorable moments.

JOB FUNCTIONS:

 - Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

- Implement company programs and manage the operations of the Restaurant and any other food and beverage outlets as required to ensure compliance with SOPs and LSOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).

- Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

- Create, recommend and implement promotions, displays and menu ideas to capture in house guests and a larger share of the local market.

- Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with policies and procedures and ensure quality service.

- Continuously evaluate the performance and encourage improvement of the associates in the food and beverage department.  Plan and administer a training and development program within the department which will provide well trained associate at all levels.

- Communicate both verbally and in writing to provide clear direction to staff.

- Comply with attendance rules and be available to work on a regular basis.

- Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests and associates. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in complex mathematical calculations without error.   Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system.  Ability to observe and distinguish product quality by smell, taste, and appearance. TIPS certification and Food Manager License preferred, must be able to get if not certified.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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