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Sales Coordinator

Crescent Hotels & Resorts, Operations

Mayfair House Hotel & Garden

3000 Florida Avenue

Miami, FL 33133

Telephone (305) 441-0000

Sales Coordinator

Mayfair House Hotel & Garden

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JOB OVERVIEW:To assist in the overall efficient operation of the Sales Department. 

REPORTS TO:       Director of Sales and Marketing

ESSENTIAL JOB FUNCTIONS:

  • Perform general office duties to support Sales (e.g., filing, sending emails, typing, faxing, and copying).
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
  • Promote awareness of brand image internally and externally.
  • Gather materials and assemble information packages (e.g., brochures, promotional materials).
  • Use sales techniques that maximize revenue.
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

REQUIRED SKILLS AND ABILITIES: 

Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.   Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Ability to effectively deal with internal and external customers.  Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error.  Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads.  Hotel reservations & Sales and Catering software program knowledge is helpful. At least 1 year of Hotel and Sales experience. 

Education:                                                 High school diploma/G.E.D. equivalent

Related Work Experience:                     At least 1 year of related work experience

Supervisory Experience:                          No supervisory experience is required

BENEFITS- (Crescent Hotels & Resorts)

• Health insurance • Dental insurance • Vision insurance • Life insurance • 401(k) • Paid time off (Personal days/ Vacation) • Room Discounts

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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