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Front Desk Agent

Crescent Hotels & Resorts, Operations

Postcard Inn St. Pete Beach

6300 Gulf Boulevard

Saint Petersburg, FL 33706

Postcard Inn St. Pete Beach

68 Room Hotel

Postcard Inn: We Define 'Beach Vacation'

Postcard Inn on the Beach is in the business of happy memories. The days when road trips ruled and beach vacations were a treasured ritual are still in style here.

The location? Postcard perfect, right on St. Pete’s famous sugar-sand beach and close to shops and restaurants.

The PCI experience? Classic good clean fun, with an enormous pool, games, and lively common areas for chilling, chatting and sipping a cocktail. Our retro-chic design is a bit quirky, a tad witty, and always colorful. A friendly vibe infuses the whole place.

So let your hair down, stick your feet in the sand, and let the kids run wild. Happy memories are on the way.


Front Desk Agent

Postcard Inn St. Pete Beach

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As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests
  • Must be able to work a flexible schedule that includes night, holidays and weekends

 NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

  • Benefits 
  • Free Parking 
  • Matching 401-K
  • Room Discounts

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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