Skip to main content
Careers

Bellperson - Ave

Crescent Hotels & Resorts, Operations

Metterra Hotel on Whyte

10454 82 Avenue

Edmonton, AB T6E 4Z7

Canada

Telephone (780) 465-8150

Metterra Hotel on Whyte

98 Room Hotel

Metterra Hotel on Whyte is an authentic lifestyle hotel in Edmonton offering a contemporary hospitality experience to travelers who appreciate accessible luxury. Business travelers can enjoy close proximity to the University of Alberta, downtown and south Edmonton business and government districts. From our prominent location on Whyte Avenue in the centre of Edmonton’s trendiest neighbourhood, you’ll find the city’s most walkable district and dozens of boutiques, cafés, coffee shops and pubs. The Edmonton river valley is a few blocks away from Whyte Ave. and offers miles of cycling and walking paths, parks and off leash areas.


Bellperson - Ave

Metterra Hotel on Whyte

Save this job

The Metterra Hotel on Whyte is looking for an exciting & enthusiastic addition to our Guest Services team!

The Bellperson is a front line professional that ensures a positive overall impression of the property, as well as assists with all aspects of guest services. They assist guests in all facets of the hotel experience in an efficient, courteous and professional manner that maintains high standards of service and hospitality.

ESSENTIAL JOB FUNCTIONS:

  • Valet park and retrieve guest vehicles while maintaining accurate key log.
  • Show guests to room, assisting them with luggage.
  • Check luggage for hotel guests both for day and overnight.
  • Deliver messages and valet to guest rooms.
  • Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
  • Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
  • Provide information to guests about hotel and non-hotel attractions, facilities, services, and activities.
  • Assist front desk operations when required.

MINIMUM QUALIFICATIONS:

  • Minimum 1 year previous service experience required.
  • Canadian driver’s license with a safe, clean driving record (Driver’s Abstract required).
  • Ability to drive standard vehicles.
  • Must have the ability to communicate in English. 
  • Must be able to work varied shift work, including weekends and holidays.
  • Able to manage effectively multiple tasks at all times.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger. 
  • Maintain a safe, clean driving record.
  • Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. 

ADDITIONAL QUALIFICATIONS:

  • Security clearance required upon offer of employment.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
    • Highly organized, results oriented and ability to work in a multi-functional team environment.
    • Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.
    • Provincial legislation requires employees to work safely and cooperate with their employer by following the health and safety rules for the job.

53 North Collection and Crescent Hotels & Resorts offer competitive wages, work/life balance, advancement opportunities & a comprehensive group benefits package.

OUR DIFFERENCES ARE WHAT MAKE US GREAT

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. 

That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Save this job