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Maintenance Technician

Crescent Hotels & Resorts, Operations

Matrix Hotel

10640 100 Avenue

Edmonton, AB T5J 3N8

Canada

Telephone (780) 429-2861

Matrix Hotel

184 Room Hotel

Step into the Warmer Side of Modern in Downtown Edmonton

Matrix Hotel provides a distinctive hospitality experience to travelers who appreciate great design in the heart of the city. The hotel is centrally located downtown between the business and government districts for the convenience of the corporate traveler. After the work day or for the leisure traveler, the Edmonton river valley is a short stroll away as are the many shops, restaurants, cafés, arts and theatre venues.


Maintenance Technician

Matrix Hotel

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Matrix Hotel, & the Varscona & Metterra Hotels on Whyte are looking for an exciting & enthusiastic addition to our maintenance team!

The Maintenance Technician is a front line professional that welcomes guests by maintaining all areas of the building, with an emphasis on the guest rooms. The Maintenance Technician must represent the hotel through excellence in service, skill and efficiency. The Maintenance Technician is required to maintain a flexible schedule and be available to weekends and holidays.

ESSENTIAL JOB FUNCTIONS:

  • Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
  • Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
  • Coordinate any repair work with Housekeeping Department and/or outside trades. Communicates room status changes to the Guest Services and Housekeeping Departments in the event of damages or repairs requiring rooms to be out of service.
  • Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
  • Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.
  • Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening, pressure washing, etc…).
  • Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
  • Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
  • Exposure to extreme temperatures.
  • Operation of heavy machinery.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

MINIMUM QUALIFICATIONS:

  • 2 years’ experience in building operations with Hotel or like required.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
  • Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Must be willing and able to be responsive to complaints about maintenance.
  • Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs.  
  • Ability to understand and follow directions, and perform job functions under limited supervision.
  • Fluent in English (written and oral).
  • Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.

  • Must be able to work varied shift work, including weekends and holidays.

ADDITIONAL QUALIFICATIONS:

  • Strong problem solving, analytical, creative thinking, attention to detail and decision-making skills
  • Security clearance required upon offer of employment.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
    • Highly organized, results oriented and ability to work in a multi-functional team environment.
    • Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.
    • Provincial legislation requires employees to work safely and cooperate with their employer by following the health and safety rules for the job.

53 North Collection and Crescent Hotels & Resorts offer competitive wages, work/life balance, advancement opportunities & a comprehensive group benefits package.

OUR DIFFERENCES ARE WHAT MAKE US GREAT

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. 

That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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