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Director of People & Culture

Crescent Hotels & Resorts, Operations

The Opus Hotel, an Autograph Collection

Three Renaissance Square

White Plains, NY 10601

Telephone (914) 946-5500

The Opus Hotel, an Autograph Collection

146 Room Hotel

The Opus hits a new high note in the heart of Westchester

The Opus, Westchester has a luxe residential flair, capturing the calm of a sanctuary retreat with a city soul and rich urban experience infused throughout the property. The new hotel will feature 146 guestrooms including 38 luxury suites and will be a central hub for the community, The property will be a warm and welcoming space with a social nature and modern appeal, featuring inviting open spaces, eclectic art and décor, authentic experiences, urban glamour and personalized services. 


Director of People & Culture

The Opus Hotel, an Autograph Collection

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Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences and employee relations that resists predictability. The Opus Westchester is looking for an experienced Director of People & Culture to join our team.

Additional Information: This hotel is owned and operated by an independent franchisee, Crescent Hotels. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB OVERVIEW: Directs and ensures the efficient administration and management of the Human Resources function. To include recruiting, training, wage/benefit administration and compliance with all federal, state and local regulations. Provides guidance and support to management staff and hourly associates.

REPORTS TO: General Manager

ESSENTIAL JOB FUNCTIONS:

1. Assist and support management staff with effective recruiting and interviewing techniques to ensure the hiring and retention of qualified associates. Ensure compliance with Crescent hiring practices. Confirm and verify that new and existing associates possess proper employment eligibility documents. Conduct interviews for all management positions.

2. Conduct annual wage comparative survey within competitive set. Ensure compliance of federal, state wage and hour laws and the Fair Labor Standard Act.

3. Conduct all mandatory Crescent training programs. Ensure brand training is completed for brand Quality Assurance audit, if applicable. Assist department managers to ensure on the job training is completed in a timely manner.

4. Coordinate & monitor hourly and management performance evaluation process. Assist department managers in writing annual performance reviews and developing achievable goals. Ensure merit increases are equitable and processed in a timely manner.

5. Support & coordinate all Crescent, human resource initiatives & business practices. Create an atmosphere of being the employer of choice.

6. Ensure compliance with OSHA regulations and Crescent safety training program. Manage all worker compensation and guest liability claims.

7. Assist with the coordination of benefits with Crescent’s benefit administrator for new hires, current & terminated associates. Assist associates with requests for FMLA & personal LOA paperwork and coordinates the collection of

insurance premium payments.

8. Ensure hotel departments are entering weekly schedules into web-based time keeping software. Provides weekly payroll reports to General Manager and department managers. Assists with processing of weekly/bi-weekly payroll by

reviewing department time edits and pay code updates. Reviews & signs off on final pre-transmission report to ensure accuracy of payment for weekly/bi-weekly payroll.

9. Support, engage and guide department managers with the assistance of General Manager to develop a positive learning environment. Assists department managers with associate issues or concerns and developing problem resolution

strategies.

10. Manage all labor relations activities and ensure compliance of negotiated union contract(s). Respond to all grievances in writing, negotiate settlements and act as the hotel representative at all arbitrations.

REQUIRED SKILLS AND ABILITIES:

  •  Strong interpersonal communication skills, both verbal and written. 
  • Excellent time management and problem resolution skills.
  • Thorough knowledge of Human Resource practices and procedures.
  • Extensive knowledge of State and Federal laws and regulations pertaining to Human

    Resource matters.

  • Three to five years of experience within the Human Resource discipline.
  • NYHTC Local 6 Union knowledge a must 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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