10640 100 Avenue
Edmonton, AB T5J 3N8
Banquet Server Part-Time
ESSENTIAL JOB FUNCTIONS:
Meet and welcome conveners and guest to events and offer assistance with any additional requirements.
Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
Assist clients with setting up and taking down displays and arranging audio/visual needs.
Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
Assist guests with their food and beverage needs while in the Hospitality Suite.
Take and serve guest orders promptly and according to service manual.
Maintain a working knowledge of the unique food and beverage products carried by the hotels. Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Minimum 1 year previous banquet experience preferred
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and serviceware.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Ability to operate beverage equipment, e.g., coffee maker.
Must be completely familiar with the role during hotel emergencies, including fire alarms, medical emergencies, the use of Incident Reports and Logbooks.
Fluent in English (written and oral).
Must be able to work varied shift work, including weekends and holidays.
Security clearance required upon offer of employment.
Possess sensational customer service philosophy and a self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Highly organized, results oriented and ability to work in a multi-functional team environment.
184 Room Hotel
Step into the Warmer Side of Modern in Downtown Edmonton
Matrix Hotel provides a distinctive hospitality experience to travelers who appreciate great design in the heart of the city. The hotel is centrally located downtown between the business and government districts for the convenience of the corporate traveler. After the work day or for the leisure traveler, the Edmonton river valley is a short stroll away as are the many shops, restaurants, cafés, arts and theatre venues.