Description

Why the Muse New York?

What could be more satisfying than helping your clients find a boutique oasis in the heart of midtown? The Muse New York is steps away from all the energy and culture known in midtown Manhattan. Yet, it provides the perfect ambiance to bring the adrenaline level down in a relaxing and contemporary environment. Your clients will thank you for their comfortable, oversized rooms, Peloton-equipped fitness center, and proximity to midtown office buildings. You will be the shining star in their quest to secure the perfect and memorable hotel for their group.

Why Crescent Hotels and Resorts?

Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. When that happens, our guests experience The Crescent Care, an industry-leading ideal.

Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.

We value you and what you do. We manage properties of every size and major brand across North America.

Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.

Whom are we looking for?

We are looking for someone passionate about creating a genuine customer experience while achieving revenue objectives. We want someone to represent the 4 diamond Muse New York with confidence and the spirit of hospitality. The ideal candidate will have New York City experience and 2 years in a group sales role.

You will be responsible for effectively soliciting and securing new group business from a variety of markets while strengthening the relationships and production of existing group accounts. You will work closely with the Director of Sales and Marketing and Revenue Management to negotiate pricing and optimize production to positively impact hotel revenues.

Job duties

• Working directly with the Director of Sales and Marketing and the Director of Revenue Management to negotiate pricing and optimize production to positively impact hotel revenues
• Building relationships thru proactive account solicitation and responsive sales opportunities; Activities could include sales calls, entertainment, FAM trips, site inspections, trade shows, etc.
• Develops relationships within the community to strengthen and expand the customer base for sales opportunities
• Manages and develops relationships with key internal and external stakeholders
• Provides accurate & comprehensive reporting when needed
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Understanding competitors’ strengths/ weaknesses, current economic trends, and supply/demand for midtown
• Executes and supports the operational aspects of business booked (I.E., generating proposals, writing contracts, customer correspondence, etc.)
• Achieves personal sales goals
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, and business concerns, offering better business solutions

Group sales experience in New York City is preferred. Independent or Lifestyle brand hotel experience is desired.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

For applicants who will be working in NYC, the anticipated compensation range for the position is $35.00 to 37.50 hourly. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Qualifications

Customer service professional

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)