Description

Required Skills & Abilities:

• 3-5 years of experience in sales and marketing, guest services, front desk, or related area
• 1-3 years of experience in catering or related food service industry
• Experience telephone sales with proven sales negotiating and closing skills
• Ability to handle multiple guests and operational demands with a high degree of professionalism, operating often with time sensitive deadline
• Proficient computer skills and knowledge
• Ability to work a flexible schedule including nights, weekends and holidays

Key Competencies:

• Strong work ethic
• Negotiating and closing
• Attention to detail
• Relationship builder
• Multi-tasker
• Problem analysis and solving
• Excellent communicator
• Confidentiality and integrity

Job Description:

• Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures
• Up-sell products and services, closing the best opportunities for the property based on market conditions and property needs
• Gather and input all important customer data in order to plan appropriately (e.g. customer’s goals, specific needs, key account info, etc.)
• Close sales by collecting client deposit and signed contract
• Provide accurate, complete and effective communication to the Food & Beverage team
• Confirm final billing accuracy prior to and then process the final bill
• Perform other duties, responsibilities, and special projects as assigned

Benefits:

• Medical, Dental and Vision insurance
• Matching 401K
• Employee Assistance Program
• Free Life Insurance
• Paid Time Off
• Holiday Pay
• Hotel Discount Program and more...

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)