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Outlet Supervisor

Outlet Supervisor

Atlanta Evergreen Lakeside Resort

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Description

JOB OVERVIEW:

As a Outlet Supervisor at the Atlanta Evergreen Lakeside Resort, your primary responsibility will be to supervise and create an atmosphere where our guests can savor the good life with inspiring food and beverage. You will champion the Atlanta Evergreen Lakeside Resort programmed by producing and serving signature Starbucks coffee drinks with hospitality and style.

ESSENTIAL JOB FUNCTIONS:

  • Assisting with training and following recipes to spec.
  • Assisting manager with seasonal specials and rollouts.
  • Assisting F&B manager with weekly scheduling.
  • Completing requisitions and assisting F&B manager with ordering.
  • Overseeing day to day operations and ensuring daily side work is completed by team members.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds. Ability to push/and pull carts of products weighing up to 150 pounds.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Atlanta Evergreen Lakeside Resort

336 Room Hotel

A Natural Wonderland

A restful retreat in the heart of Stone Mountain Park

Nestled within Stone Mountain Park – Georgia’s most visited attraction – our full-service, pet-friendly resort offers freshly updated guestrooms with private balconies offering forest, pool, or lake views.

Majestic views meet convenience & comfort

Unwind in spacious, comfortable guestrooms at The Inn at Stone Mountain Park, offering conveniently close access to all of Stone Mountain Park’s most popular attractions, fishing, hiking, and family-friendly fun.

Delicious discoveries, any time of day

Fuel up for a day of exploring with a delicious breakfast, linger over a family dinner or grab a piping-hot coffee to go as you head out in search of adventure.

Golf with a view

Stone Mountain Park Golf Club’s professional-level 18-hole courses provide two distinct golf experiences. Be challenged at Stonemont Course, and wowed by the views as you play Lakemont Course. 

A delightful destination minutes from downtown

Discover one of Georgia’s most celebrated natural attractions just 20 minutes from Atlanta, within the lush oasis of Stone Mountain Park.