Front Desk Supervisor
33 Peck Slip
New York, NY 10038
Front Desk Supervisor
The 33 Seaport Hotel NYC
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with:
Here is what you will be doing each day:
As our Front Desk Supervisor, you will be responding to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. The role includes implementing company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel guests.
Does this sound like you?
You have a keen eye for detail, and respect the importance that impeccable leadership is required of this role. You don’t shy away from assisting guests or your team during emergency situations and/or heavy hotel activity. You serve as a role model for clerks and other employees, making the work environment more efficient. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
For applicants who will be working in NYC, the anticipated compensation range for the position is $23.00 to $28.00 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.
Prior supervisory experience preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
The 33 Seaport Hotel NYC
66 Room Hotel
The Art of Hospitality
Surrounded by breathtaking views of the nearby East River, Brooklyn Bridge, and New York skyline, 33 Seaport Hotel is an intimate escape within the bustling cobbled streets of Downtown’s historic South Street Seaport.
A contemporary yet classic retreat, 33 Seaport Hotel provides 66 finely appointed guest rooms and suites, refined and elegant living with personalized service and amenities.
Both our Lobby Lounge and our restaurant are perfect for business or social gatherings.
Enjoy an event in our Signature Suites, with private wrap around furnished terraces and breathtaking views of the Brooklyn Bridge & East River.