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Sales & Marketing Events Coordinator

Sales & Marketing Events Coordinator

Grand Bay Hotel San Francisco

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Description

Position: Sales Coordinator

JOB OVERVIEW:

Assist the Sales Department in obtaining guest satisfaction and performing clerical and administrative duties relating to Sales & Marketing and Events.

REPORTS TO: Director of Sales and Marketing

ESSENTIAL JOB FUNCTIONS:

Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.

Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.

Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.

Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.

Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.

Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

For applicants who will be working in California, the anticipated compensation range for the position is $28.00 per hour - The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Grand Bay Hotel San Francisco

421 Room Hotel

Welcome to Grand Bay Hotel

Situated on the edge of the tranquil Redwood Shores Lagoon, The Grand Bay Hotel San Francisco is a 4-star, hotel just a 15-minute drive from San Francisco International Airport. Whether you’re here for business or pleasure, you’ll feel a peaceful sense of calm from the time you walk through our doors to the time you check-out.

When you’re not out exploring Redwood City and the surrounding areas, guests can enjoy delicious, locally sourced food and creative cocktails at our in-house restaurant Scroll Bar, an invigorating workout at our 24/7 fitness center, a swim in our outdoor pool, and views of the natural beauty that surrounds us. And our helpful staff is always just a call away for anything else you might need.