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Guest Room Attendant

Guest Room Attendant

Tapatio Springs Hill Country Resort
Boerne, TX

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Job Summary

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests.


  • Greet and approach all guests with a smile everyday
  • Complete daily guestroom cleaning and daily projects to include:
    • Change bed linen and make beds
    • Replace used towels
    • Sweep and mop floors
    • Vacuum carpets
    • Dust furniture
    • Replenish guestroom amenities (soap, shampoo, lotion, coffee, cups, toilet paper, etc)
  • Clean public areas, walkways, and patios
  • Report any technical issue and maintenance needs immediately when found
  • Address guests’ requests in a timely manner
  • Help guest retrieve lost items by properly logging and turning in to Lost & Found
  • Ensure all assigned rooms are clean and tidy by end of shift
  • Follow hotel security and safety guidelines

Qualifications and Skills

Prior experience in housekeeping is preferred

Experience with commercial cleaning equipment and chemicals

Good physical health and stamina

Flexible schedule to include weekends and Holidays

Ability to follow instructions with little or no supervision

Excellent organizational skills and time management

This is a full – time non-exempt position that reports to the Director of Housekeeping.

Hours and days will be on a needed basis, including evenings, weekends and holidays.

The employee will be required to sit, stand, climb, balance, stoop, kneel, crouch or crawl at any given time and lift, move up to 25 to 35 pounds.

Must be eligible to work in USA.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Tapatio Springs Hill Country Resort

111 Room Resort

Where The Livin’ Is Easy

With every resort amenity, genuine and personalized service, and panoramic views as wide as the sky, Tapatio Springs Hill Country Resort is a one-of-a-kind escape, and a peaceful retreat from the hectic pace of city life. Ideally located at the Gateway to Hill Country, every experience is at your fingertips, from dining along the Hill Country Mile and Main Street boutique shopping to an afternoon hike or a float down the Guadalupe River. This is where laid-back luxury and rustic charm come together in a stay that’s filled with good times, great music, and a modern take on old-fashioned Texas hospitality. Welcome to Tapatio Springs.