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Member Events Coordinator

Member Events Coordinator

Tapatio Springs Hill Country Resort
Boerne, TX

Full-Time
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Description

Are you a creative and positive individual that loves people? Then come join our Membership and Golf Team at the Club at Tapatio Springs as the Member Events Coordinator. This position requires you to work closely with the Director of Membership, golf Team and members to provide day to day support for Membership Activities and maintain accurate Member accounts. The ideal candidate will be an individual that is a self-starter, creative, and energetic.

Responsibilities

Membership Sales and Retention

  • Primarily responsible for the set-up of New Member Packets, including the editing and copying of all necessary Membership documents.
  • Maintain the integrity of the data base by scanning and entering a New Member information into system.
  • Assist with tours and New Member Inquiries as needed.
  • Answer incoming phone calls and assist with member account issues or questions as they arrive.
  • Handle Pool Party inquiries and contract finalization.

Membership Activities

  • Create and execute events for members, including booking vendors, supplies and participation.
  • Assist with invoicing and timely payment to all vendors.
  • Entering of BEO’s and blocking event space in Sales Force
  • Able to follow directions and execute to others in a leadership role.
  • Responsible for billing of Events to Member Accounts and Resort Guests
  • Facilitate and coordinate with all departments regarding events

Membership Communications

  • Maintain current events on the Member Portal including Tapatio App, Members Calendar, and Member’s Website on a weekly and daily basis.
  • Send out email blasts regarding special events.
  • Create and publish event marketing collateral and other items as needed.

Assistant to Director of Membership

  • Assist as needed with day to day activities and as asked
  • Cover the Membership Office when the Director is out
  • Other duties as assigned

Requirements

  • Current and clean Driver’s License
  • 2 years of Customer Service preferred.
  • Social Events Experience a plus. Will be required to work with Members and Guests of all ages.
  • Prior Knowlede of Salesforce helpful but not required.
  • Must be able to walk, stand, lift 25 lbs, and bend continuously.
  • Must be socially adaptive and able to work with minimal supervision.
  • Attention to detail and the ability to multi-task is critical to success in this position.
  • Strong computer skills necessary for this position: Excel, Word, Outlook, Jonas, Delphi, Canva, and Clubhouse Online are the programs used in this position.
  • Work week will vary depending on events for resort and members. Some evenings will be needed to host activities. A typical work week will be Tuesday through Friday, 9am to 5pm, and Saturday, 10am to 3pm.
  • Pay based on experience - $16.50 to $20.00 per hour.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Tapatio Springs Hill Country Resort

111 Room Resort

Where The Livin’ Is Easy

With every resort amenity, genuine and personalized service, and panoramic views as wide as the sky, Tapatio Springs Hill Country Resort is a one-of-a-kind escape, and a peaceful retreat from the hectic pace of city life. Ideally located at the Gateway to Hill Country, every experience is at your fingertips, from dining along the Hill Country Mile and Main Street boutique shopping to an afternoon hike or a float down the Guadalupe River. This is where laid-back luxury and rustic charm come together in a stay that’s filled with good times, great music, and a modern take on old-fashioned Texas hospitality. Welcome to Tapatio Springs.