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Room Service Server

Room Service Server

The Westin Chicago Northwest
Itasca, IL

Full-Time
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Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Restaurant staff. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members 

Here is what you will be doing each day:

As our Room Service Server, you will be working with our Restaurant staff to ensure set up, food deliveries, and beverage orders to guests' rooms are delivered properly. Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. As well as performing all cash handling responsibilities in accordance with company policies and procedures. Servicing guests' rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.

Does this sound like you? 

Must have a self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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The Westin Chicago Northwest

416 Room Hotel

AAA Four-Diamond Hotel Near Woodfield Mall

Welcome to the oasis of travel at the 416 rooms and Suites of The Westin Chicago Northwest, a AAA Four-Diamond hotel close to OHare Airport and Schaumburg's Woodfield Mall. Dive into our Six Pillars of well-being: Sleep Well, Eat Well, Move Well, Feel Well, Work Well, and Play Well. Start your day by fueling up with a Eat Well® smoothie at the hotels casual MarketPlace coffee house. Work Well while catching up on work with free Wi-Fi in the hotel atrium. Move Well with an energizing run along the lake adjacent to the hotel. Feel Well by following a day well-spent in Itasca, a hot shower in your spacious bathroom—fully stocked with Westin White Tea Heavenly™ amenities. Play Well by capping off your night time routine with dinner in 400 Park Bistro. Finally, Sleep Well in our Heavenly® Bed, complete with seven plush layers to maximize comfort and replenish your energy. Whether visiting for work, pleasure or both, this is the place to find your balance in Northwest Chicago and leave feeling refreshed.