Summary: The Catering and Conference Services Manager is responsible for servicing events as assigned, including social, wedding, corporate, conferences, golf tournaments and everything in between. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long-term client relationships, team player attitude and guest relations skills.
Summary: Responsible for the ideation, creation, oversight, execution and reporting of all marketing channels, public relations, branding communications, digital programming, advertising as well as related projects for all areas of the resort across relevant distribution channels to achieve budgeted topline revenues of PGA National Resort.
Summary: Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan.
Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Help guest with issues that may arise during their stay, i.e. room accommodations, charges on the bill. When servicing guests, the Front Desk Agent is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest’s surname.
Honeybelle's Restaurant, located poolside at PGA National Resort, is a world where indoor meets outdoor, transporting you to the beach cafes of old South Florida. With menu items like Woodfired Flatbreads, Low Country Boil, and Fried Chicken Thighs, this Palm Beach cafe restaurant from celebrity chef Lindsay Autry serves up comfort classics that feed the soul.
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Summary: Supervise and administer all food and beverage departments including, but not limited to, coordination of new ideas in guest service and revenue enhancement, ensuring high quality food and beverage products consistent with management cost objectives. Oversee food preparation, merchandising, inventory, purchasing and employee relations. Also responsible for all Executive Member duties.
Honeybelle's Restaurant, located poolside at PGA National Resort, is a world where indoor meets outdoor, transporting you to the beach cafes of old South Florida.
Summary: Reports to Manager, Chef and Host/Hostess. Provide efficient, courteous, and quality service to all club members and guests. Now hiring for Am & PM positions.
Provide a positive first and last impression to guests as they arrive and leave the hotel. Supervise Bell & Valet services of the Guest Services Department (Bell Persons and Door Persons). Keep accurate records of deliveries and handle guest complaints in the absence of the Front Office Manager. Maintain an operating relationship with Front Desk Supervisors. Act as liaison to transportation service & rental vehicle companies. Report to the Front Office Manager / Resort Manager.