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Complex Front Office Manager
(Guest Services)
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.
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Serveur/Serveuse de bistro / Barman/Barmaid
(Bartender/Mixologist)
1. Prendre et servir les commandes des clients rapidement et conformément au manuel de service.
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Réception
(Guest Services)
Un(e) préposé(e) aux services à la clientèle est responsable de l'accueil et de l'enregistrement des clients ainsi que de leur départ de l'hôtel, dans le cadre des efforts continus de l'hôtel pour offrir un service à la clientèle exceptionnel et une rentabilité financière. Disponibilité flexible.
careers.crescenthotels.com/courtyard-thecolony/jobs
