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Group Sales Manager

Group Sales Manager

Pittsburgh Marriott City Center
Pittsburgh, PA

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When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent. We stand out in the hospitality industry because we believe in our people and our culture.

Engaged, satisfied and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion.

Our full-time associates enjoy competitive salaries and a generous benefit package including:

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid vacation, sick, and holiday time

Tuition Reimbursement


Group Life Insurance

All associates are eligible for:

Free employee meals

Hotel discounts (including friends and family discounts)

Employee Assistance Program

Job Summary: This position will sell on behalf of the hotel to penetrate the various market segments. The position requires total account management to achieve weekly/monthly sales booking goals and actualized room nights. The rooms sales manager will be responsible for working directly with established room accounts to develop room revenue for the hotel, aggressively solicit new accounts, and nurture and capture incremental room nights from established accounts.

Responsibilities include but are not limited to:

  • Establish and grow our market share by developing and maintaining relationships with major group and catering clients
  • Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and marketing plan
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
  • Ensure accurate and complete use of the sales system; including recording all bookings and lost business.
  • Identify and solicit new accounts from appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions.
  • Details BEOs with client for groups with meeting space and distributes with appropriate staff
  • Conduct pre- and post-conference meetings when it is agreeable with the client
  • Attends property specific receptions to generate leads and interact with customers
  • Organize and execute local area blitzes

Experience in Hotel Sales preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Pittsburgh Marriott City Center

402 Room Hotel

Take in skyline views at our hotel near Acrisure Stadium

The award-winning Pittsburgh Marriott City Center effortlessly blends style and substance. You'll find our hotel by Steelers Stadium across the street from PPG Paints Arena, just minutes from the heart of downtown. Spacious, intuitively designed rooms and suites feature pillowtop bedding, flexible workspaces, marble bathrooms and high-speed internet access; many also showcase views of the Pittsburgh skyline. Additional amenities include a fitness center. Crafted North is an exciting cocktail destination. Our hotel also offers exclusive deals to elevate your stay in Pittsburgh, PA. Planning an event in the city our hotel features expansive spaces with city views from our ballroom and outdoor courtyard space. Stay minutes from popular attractions such as University of Pittsburgh, Acrisure Stadium, PNC Park and PPG Paints Arena. Let us welcome you to the Pittsburgh Marriott City Center.