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Guest Service Agent

Holiday Inn Express & Suites Lakeshore – Tecumseh

14 Amy Croft Drive

Lakeshore, ON N9K OA1

Canada


105 Room Hotel
Managed By Crescent Hotels & Resorts

Guest Service Agent

Holiday Inn Express & Suites Lakeshore – Tecumseh
Lakeshore, ON, Canada

Full-Time
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Description

At Holiday Inn Express and Suites Windsor East-Lakeshore, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.

We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

At Holiday Inn Express and Suite Windsor East-Lakeshore, we are looking for our next great team member to join us on our Guest Services team.

We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Opportunity to grow with us
  • A workplace that you can be proud of, where you are valued, trusted and supported by the team

    Here is what you will be doing each day:

    As our Guest Service Agent, you will be working with our Guest Services team to provide excellent customer service to our guests. You will be checking guests in and out of their rooms, managing reservations, processing payments for hotel services, and sharing your insights and knowledge of the amazing amenities in the area and hotel.

    Ultimately, you will be our guest’s first point of contact and manage all aspects of their stay with us to ensure the most memorable of experiences.

    Does this sound like you?

    You have an upbeat and engaging personality, and a true passion for customer service and the guest experience. You pride yourself on your organizational and communication skills and thrive in a team environment.

    You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

    At Holiday Inn Express and Suite Windsor East-Lakeshore and Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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    Holiday Inn Express & Suites Lakeshore – Tecumseh

    105 Room Hotel

    Modern Windsor Hotel With Free Breakfast

    Newly built hotel located just off the 401 at exit 21 and close to everything Windsor Essex or Leamington offers.

    The Holiday Inn Express & Suites welcomes you to our newly designed hotel for Simple Smart Travel. Whether travelling for business or pleasure, this is the place to stay!

    Park for free, tap to access your room, connect to Fast Free Wi-Fi. Enjoy your 55-inch HDTV, then sleep well in an exclusive IHG bed. All rooms are open concept with a mini-fridge, microwave, work area and in-room safe.

    Included in your stay is ourExpress Start® hot breakfast, with healthy or hearty options. Feel fabulous with a workout using cardio and strength equipment in our 24-hour fitness centre, or relax in the indoor heated swimming pool.

    Our meeting rooms are perfect for small meetings and events. Teams and extended-stay guests will appreciate the coin-operated guest laundry, the onsite market and business centre.

    Looking for a restaurant or some shopping nearby? We have got you covered; there are many dining options & stores, all within a short walk or drive from the hotel.

    Experience On the Green Indoor Golf, Urban Surf or Frank Brewing Company. You may also want to visit downtown Windsor which is only a 17km waterfront drive to Caesars Windsor Casino, Tunnel to Detroit, Adventure Bay or the Windsor Int’l Aquatic Centre