People & Culture Generalist

Description

At Marriott Courtyard Toronto Mississauga West and Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are currently seeking our next People & Culture Generalist to join our team.

We are committed to providing you with:

• Excellent compensation package ($50K - $55K)
• An exceptional benefit plan for you & your family members
• RRSP with matching component
• Discounts with Marriott International and Crescent managed properties in North America for you & your family members

Here is what you will be doing each day:

As our People & Culture Generalist, you’ll be the go-to expert, coaching and advising property leadership on sensitive work-related issues, from conflict resolution to performance management and return-to-work programs. You’ll manage bi-weekly payroll, support benefits administration, and ensure compliance with all federal and provincial labor regulations. You’ll also take on some accounting responsibilities, including daily cash handling, bank reconciliations, tip payouts, payroll processing, and making bank deposits. As a trusted partner, you’ll engage with associates to address their concerns, foster employee engagement, and support P&C programs and projects like performance management and team initiatives. With a knack for analyzing HR metrics, you’ll identify business opportunities and collaborate with the corporate P&C team to implement impactful solutions. Reporting to the General Manager, you’ll also provide administrative support, all while maintaining confidentiality and adapting seamlessly to shifting priorities.

Required Skills and Abilities

• 1-3 years of experience as a People & Culture/HR Coordinator or in a similar role within HR; hospitality experience a strong asset.
• Prior experience working in a unionized environment is an advantage.
• Familiarity with compliance, employment law, employee/labour relations, recruitment and learning and development.
• Exceptional verbal and written communication skills paired with strong interpersonal abilities.
• A strong commitment to personal growth and helping others develop professionally.

Does this sound like you?

You’re a proactive problem-solver with a passion for people and a talent for building strong, trusted relationships. You thrive in fast-paced, dynamic environments where no two days are the same, and you excel at balancing the big picture with meticulous attention to detail. Highly organized and adaptable, you bring a collaborative spirit to every task while confidently working independently when needed. You have a customer-oriented mindset, strong analytical skills, and a drive to create meaningful solutions that enhance both the associate experience and operational success. If you value integrity, enjoy navigating complex situations, and love being the heartbeat of a hotel’s P&C operations, this role is for you!

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.