Food & Beverage Supervisor
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
5353 Westheimer Road
Houston, TX 77056-5474
Description
DoubleTree Hotel by the Galleria is looking for an outgoing and energetic Food & Beverage Supervisor that’s passionate about delivering great service. If you have previous hotel food & beverage or restaurant supervisor experience, apply now!
Required Skills & Abilities:
-At least two (2) years of hotel food & beverage or restaurant supervisor experience required
-At least one (1) year bartending experience
-Flexible to work AM and PM shifts, mid-shifts, weekends and holidays
-Ability to communicate in English, both verbal and written
-Must be able to stand/walk for at least eight (8) hours and lift/carry heavy trays weighting at least 25-30 pounds
-Current TABC and Food Handler Certification Required
Job Description:
-Supervise food & beverage staff and communicate performance observations to the Food & Beverage Manager.
-Assist with managing food & beverage operations for restaurant, lobby bar and in room delivery service
-Be present in restaurant and lobby bar, engage with guests and give hands on support to food & beverage staff to ensure guests expectations are exceeded
-Train new hires and ensure service delivery consistently meets performance requirements and exceeds guest expectations
-Inspect restaurant and conduct walk throughs to ensure opening and closing duties are consistently practiced
-Address and resolve guest concerns related to restaurant service and food and beverages
Benefits:
-Medical, dental and vision insurance
-Matching 401k
-Employee assistance program
-Free life insurance
-Paid time off
-Holiday pay
-Free lunch
-Hotel discount program
Qualifications
Behaviors
- Thought Provoking: Capable of making others think deeply on a subject (Preferred)
- Team Player: Works well as a member of a group (Preferred)
- Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
- Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
- Functional Expert: Considered a thought leader on a subject (Preferred)
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
- Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
Motivations
-
Preferred
Self-Starter: Inspired to perform without outside help
-
Preferred
Goal Completion: Inspired to perform well by the completion of tasks
-
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
-
Preferred
Financial: Inspired to perform well by monetary reimbursement
-
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Licenses and Certifications
-
Required
ServSafe Alcohol Awaren
-
Required
Certified Food Handler
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Hotel with 476 Rooms
Uptown leisure steps from the Galleria
Nestled in uptown Houston, our hotel is next to the Galleria mall and steps from local dining. I-610 access puts us within nine miles of Hermann Park, home to Houston Museum of Natural Science and the downtown area. Soak up the sun on our outdoor pool deck, and enjoy a modern fitness center and a complimentary DoubleTree welcome cookie.
