Housekeeping Coordinator

Description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet are surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu Hotel & Spa, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to, and proud of, the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, we celebrate you, and we cheer you on as you shine bright in your career journey. Whether it’s our health & wellness programs, best-in-class learning and development, or our travel discounts that “feed your inner explorer,” we work hard to create and deliver on what you need. Join us where You Belong. We Care. Shine Bright.

As a Housekeeping Coordinator, you’ll serve as the communication hub and organizational backbone of the Housekeeping Department—supporting smooth operations, clear communication, and seamless service delivery across the hotel. You’ll ensure that team members, guests, and other departments stay connected and that every detail contributes to an exceptional guest experience.

Key Responsibilities:

• Coordinate and manage daily housekeeping assignments and staff scheduling.

• Serve as the main communication link between Housekeeping, Front Office, and Engineering.

• Receive and dispatch guest requests, maintenance issues, and service calls to appropriate staff.

• Track completion of tasks and maintain accurate records in the property management system.

• Support leadership with administrative and clerical duties, including attendance tracking, scheduling, and record keeping.

• Maintain room status updates and ensure accurate communication to the Front Desk.

• Assist with departmental inventories, supply orders, and special projects such as deep cleaning schedules and VIP arrivals.

• Conduct PM shift inspections to ensure guest rooms meet cleanliness and readiness standards.

• Manage laundry operations for guests and associates, ensuring quality and timeliness.

• Maintain a clean and organized Housekeeping Office, Linen Room, and back-of-house areas.

• Perform additional administrative and operational tasks as assigned by management.

• Previous experience in housekeeping operations or a related hospitality role required.

• Strong organizational and multitasking skills in a fast-paced environment.

• Excellent communication and interpersonal abilities.

• Working knowledge of hotel property management systems preferred.

• Proficient with computers, email, and digital recordkeeping.

• Ability to lift up to 25 lbs and maintain consistent attendance.

• Flexible availability, including weekends and holidays as needed.

• A professional, dependable, and service-oriented mindset.

If you’re highly organized, hospitality-minded, and thrive on keeping things running smoothly behind the scenes, this is your opportunity to shine with the Renaissance Honolulu Hotel & Spa.

Apply today and start your journey where You Belong. We Care. Shine Bright.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.