Description

Does this sound like you?

Are you a guest service champion? Do you have a passion for setting up tables, communicating with the kitchen, interacting and serving guests, cleaning work areas, and monitoring supplies? Are you a Guest Service Expert who can make transactions feel like part of the experience? Are you looking for a company whose Core Values support growth and development? If you answered "yes", this might be the position for you!

What are we looking for?

We are looking for a full-time server to join our Food and Beverage team. A Guest Service Expert to lead and drive a few things that are critical to the success of F&B operations, creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring uniform, personal appearance, and communications are professional.

What will I be doing?

Respond to guest requests in a timely, friendly and efficient manner; Ensure knowledge of menu and restaurant promotions and specials; Take guest beverage and/or food orders and input orders in appropriate point-of-sale system; Retrieve and deliver food and beverage orders.

Reporting to: Food & Beverage Director and Executive Chef

What are my essential job functions?

• Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
• Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and monitoring supplies, the Guest Service Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
• Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
• Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)