Banquet Set Up Supervisor

Summary: The Banquet Set-up Supervisor is responsible for using proper techniques of keeping the team energized and productive throughout the shift. The banquet Set-up Supervisor should also oversee the banquet event and ensure that all service standards and departmental policies are followed by banquet staff. Pay attention to the function space cleanliness from a maintenance standpoint.

Essential Job Functions: Include the following. Other duties may be assigned.

• Oversee catered functions, in house
• Responsible for making the function space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
• Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
• Provide excellent customer service and ensure customer needs are met.
• Provide unique and creative ideas to enhance meetings & group experience.
• Supervise events and team members throughout service.
• Guide the Banquet servers in set up of tables and place settings.
• Be familiar with all current and upcoming event details.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Must be able to work a flexible schedule including day/night shifts, weekends and holidays
• Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.

Education and/or Experience: High School diploma or equivalent preferred. Previous experience in a similar Job role.

Language Skills: Excellent verbal and written communication skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner always. Ability to manage multiple tasks effectively.

Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move items.

Work Environment: Work is generally performed in banquet areas (indoor and outdoor), and venues.

PGA National Resort is an Equal Opportunity Employer:

Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity