Supervisor, Maintenance Engineering

Description

Under the direction of the Chief Engineer, this position will:

1. Assist with Implementing and scheduling property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations.
2. Help to prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety and convenience.
3. Test and examine the life safety systems to ensure they are 100% operational at all times.
4. Monitor utility consumption to determine the effectiveness of current systems.
5. Assist in the administration of the department by preparing and maintaining schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities.
6. Comply with attendance rules and be available to work on a regular basis.
7. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

A minimum of 3 years working in Maintenance Engineering. Preferably in a hotel, apartment complex, hospital. Certifications in engineering trades is a plus (e.g. plumbing, HVAC, electrical)

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.