Front Office Manager

Join the Blossom Hotel Houston Team

Imagine working in the heart of Houston at Blossom Hotel Houston, Curio Collection by Hilton, where luxury meets a rich tapestry of culture and vibrancy. Nestled steps away from the nation’s largest medical and research community at Texas Medical Center, and a stone's throw from NRG Stadium and Rice University, our hotel is not just a place to work – it's a gateway to the diversity and excitement Houston has to offer.

As a pivotal member of our team, you’ll oversee the operations of the front desk, concierge, bell/valet, and guest services, ensuring each guest's experience is nothing short of spectacular. From the moment they step into our stunning lobby to the farewell, your leadership will ensure every interaction is imbued with our signature luxury service.

What We Offer

• Competitive pay and excellent benefit plans

• Exclusive Hilton Travel discounts worldwide

• Room discounts across North America

• Paid time off to relax and recharge

• Opportunities for career development in a high-end hospitality environment

• Complimentary meals and parking

Your Role and Responsibilities

• Lead and manage the front office teams, instilling a culture of excellence

• Ensure seamless daily operations, enhancing guest satisfaction at every touchpoint

• Engage actively with guests, providing personalized service to make their stays memorable

• Collaborate with various departments to elevate the guest experience constantly

• Monitor financial metrics, striving for efficiency and effectiveness in service delivery

Are You the Right Fit?

• Do you have 2–4 years of leadership experience in front office or guest services?

• Are you proficient with PMS (Opera/Fosse/OnQ or similar) systems?

• Can you handle high-pressure situations with grace and professionalism?

• Do you possess a knack for managing VIP guests and high-profile clientele?

• Is your availability flexible, including nights, weekends, and holidays?

Attributes and Motivations

• Loyal: Firm and constant support to our cause

• Innovative: Constantly introducing new ideas

• Team Player: Excelling within a group

• Leader: Inspiring others with your actions

• Dedicated: Devoted with loyalty and integrity

At Blossom Hotel Houston, we're more than just a team; we're a family that thrives on making a real impact — not only within our luxurious walls but also in the vibrant heart of Houston. Come be a part of something truly spectacular.