Sales Manager

Description

• Generate new and repeat business through outbound sales calls, prospecting, site tours, trade shows, and networking.
• Manage assigned accounts and market segments, which may include corporate, association, government, and SMERF groups. Build sales plans that target high-value accounts, key markets, and dates when the resort needs group business.
• Respond promptly to inquiries, prepare tailored proposals, negotiate contracts, and close bookings to meet or exceed revenue goals.
• Maintain an active pipeline of qualified leads and keep account records, contracts, and client communications up to date in the hotel’s sales system.
• Partner with Catering, Event Management, Revenue Management, Marketing, and Operations on pricing, availability, and client handoffs. Stay in touch with clients before and after their events to address concerns and earn repeat business.
• Prepare weekly and monthly reports on prospecting, bookings, and sales production. Share market insights during sales and revenue strategy meetings.
• Follow Crescent and brand standards for contracts, deposits, and billing. Represent La Posada at client events, industry functions, and community activities.

• At least one year of hotel sales experience. One to three years is preferred, ideally in group sales at a full-service hotel or resort.
• Marriott hotel or resort experience is a plus.
• A track record of developing new business and meeting or exceeding revenue goals.
• Strong communication, negotiation, presentation, and organizational skills.
• Proficiency in Microsoft Office and experience with a hotel sales system such as Delphi, Marriott CI/TY, SFAWeb, Envision, or a comparable CRM and PMS systems.
• A proactive approach to sales and confidence making outbound calls, leading site tours, and representing the resort at events.
• Knowledge of local market dynamics and hospitality trends
• A bachelor’s degree in Hospitality, Business, Marketing, or a related field is preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.